More Info
- Email Business
- Brands
- lego, marvel, nintendo, nintendo wii, playstation, playstation 2, psp, sony, star wars, wii, xbox, xbox 360
- Payment method
- master card, visa, all major credit cards, amex, apple pay, debit, discover, paypal
- Neighborhoods
- University Park, University Center North, Doral
- Other Link
- Categories
- Other Information
Parking: Garage
Bike Parking: Yes
Reviews
04/25/2016
I have never reviewed any place before, but I had to write one for this Toys R Us. I was so disappointed because it happened to me 2 times already. I ordered something online for " in store pick up" because I had no time to be looking for the stuff. Both of the times I had to wait around 25 minutes for the associates to get my order. The "in store pick up" is located where they have the baby registries, so I had to wait for them to finish helping the people creating their registry list. It makes no sense that a service that is supposed to save you time, actually takes more time than me going to the store and look for the items I want.
12/28/2014
Horrible customer service. No lying, one hour and a half calling the store. I decided to go to the store without hanging up. I got to the store and nobody picked up. When I approached one of the asociates, I showed her the phone and how much the counter showed she just turned around to the customer service's desk and showed me there wasn't anybody there and she went back to her business. No apologies and no reason why nobody would answer. This is really a bad business for the store.
12/03/2012
All managers and supervisors giving a lot of instructions by walkie talkie and the lines were endless. It was 11:00am and they were very desorganized.... Christmas started and they are very lost.
Details
Phone: (305) 593-1517
Address: 1645 NW 107th Ave, Doral, FL 33172
Website: http://www.toysrus.com
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