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sageink123

12/02/2009

Overall
Poor & Rude Customer Service

DONT do business with this company. They never answer their phone and when they do they are rude. I ordered a new part for my grill (9/21/09). I waited two weeks to receive the part. When I called to check up on it, they told me that it could be 2-4 more weeks because they were doing inventory. I canceled my order. They shipped it almost 10 days later. I am still trying to get my refund today (12/2/09)! It is almost Christmas who is grilling. When I called today the same women said they have no record of my return that I shipped UPS with their pre-printed return label. I am still waiting for my $$.

Details

Phone: (615) 446-1800

Address: 1 Fiesta Dr, Dickson, TN 37055

Website: http://fiestagasgrills.com

More Info

General Info
Ready-Set-Fire Up! Fiesta Gas Grills provides a line of gas barbecue grills. The company's outdoor gas grills feature aluminum cast lids and cooking bases. Its patented Ready-Set-Grill assembly design, complete line of outdoor gas grills and selection of cooking gear, care gear and gas grill parts gear are designed with the appetite of outdoor cooking enthusiast in mind. Fiesta is the only grill manufacturer that makes the castings, burners and propane cylinders that go into each of its grills. In 1986, Fiesta began building gas grills in Canada. In 1993, Fiesta Gas Grills began producing and distributing grills from its Dickson, Tenn., facility.
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Extra Phones

Phone: (615) 446-1860

Fax: (615) 446-1860

AKA

Fiesta Gas Grills LLC

Fiesta Barbeque

Categories
Other Information

Cuisines: Barbecue

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