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        (313) 837-9040CallVisit WebsiteVisit WebsiteMap & DirectionsDirections18403 Grand River AveDetroit, MI 48223Write a ReviewWrite Review

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        TG
        Toya G.

        09/20/2021

        Overall
        Atmosphere
        Food
        Service

        Order 1337 writer in drive drive and order special nuggets x2 and a large fry. I received my order and came home and the nuggets are hard in which they were sitting up under the heated lamp for some time. I called and the spoke to gentleman (trainee manager) who was nice and pleasant and asked for my name before I could even give my name its a lady in the background yelling and stating, "she saying her nuggets hard she has to bring them back right now". She then gets on the phone yelling after my inconvenience of getting home to eat my meal and stating the nuggets have to come back. Sure, no problem my question is why are you guys serving old hard nuggets. The night supervisor hung up on me after yelling in the phone and as I called back the trainer manager (guy) which was nice in the beginning hung up on me and when I called back the individuals wouldn't answer the phone and took the phone off the hook after calling back 14 times a young lady answered and when I asked for her name to return my food she stated just say manager. I have never dealt with rude individuals in my life that's preparing food.

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        Details

        Phone: (313) 837-9040

        Address: 18403 Grand River Ave, Detroit, MI 48223

        Website: http://www.mcdonalds.com/

        More Info

        General Info
        We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald's App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection.
        Email
        Services/Products
        DriveThru GiftCards McDelivery MobileOffers MobileOrdering WiFi
        Payment method
        amex, discover, master card, visa, cash
        Price Range
        $
        Neighborhoods
        Rosedale Park, North West Detroit, North Rosedale Park
        Other Links

        http://www.mcdonalds.com/

        https://www.mcdonalds.com/us/en-us/full-menu.html

        https://mcdonalds.smart.link/mjuu1ggdi

        Categories
        Fast Food Restaurants, Hamburgers & Hot Dogs, Restaurants, Take Out Restaurants
        Other Information

        Cuisines: Yogurt, Burgers, American, Sandwiches, Hot Dogs, Fast Food, Ice Cream, Healthy, Diner, Cafe, Omelets

        Good For Family: Yes

        Good For Groups: Yes

        Good for Kids: Yes

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