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09/22/2014
I would never recommend Flawless Paws Grooming Salon. I had scheduled to bring my dog in this past Saturday morning between 8-9am. I arrived at 8:15 to be greeted by a rude, unprofessional young lady who informed me that the lady who does the grooming was not in due to an emergency. I asked why I didn't receive a phone call and she said "that's why I'm here to tell people when they come in". I couldn't believe that I didn't even receive a phone call prior to driving there on a Saturday morning. She tried to reschedule me but said the only latest time on Monday was 3:00. I asked if 3:30 would work but she said that wouldn't give the groomer enough time. All I needed was a face trim and being that she completely blew off our original appointment, the least she could have done was made a special arrangement for me. I will take my business elsewhere and will let others know about this unprofessional grooming business.
Details
Phone: (515) 263-3237
Address: 1575 E Euclid Ave, Des Moines, IA 50313
Website: http://flawlesspawsdoggrooming.com
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