Richmond American Homes

This home builder is pathetic. I bought a home from them in the Scots Pine community and nothing has worked from day one. DO NOT accept the house until every little item has been completed. I knew they were a low end home builder but I have seen the favelas in Brazil that have better condition's. House will flood and they will not replace the items that are necessary for it to be in safe living conditions. Even the lousy sprinkler system irrigation system was damages and pipes were leaking because of the cheap rocks they landscape with instead of making it nice turf. DO NOT BUY A HOME FROM THIS BUILDER 100% straight garbage along with garbage employees and irresponsible management.

I bought a Richmond home with all of my life savings. They promised if anything wasnt right with the house after closing their warranty program would take care of it. Walls are crooked, ceiling lights are not centered, they put the wrong stone on my home, wrong tile in the bathrooms, the doorways are not level/square, and the paint is a nightmare, the carpet tacks poke through and stab your feet, there are holes in my front door, the stair railing is still not finished, holes in the door to my garage, wiring was done incorrectly, and that is just the tip of the iceberg. Trying to get them to get it right has been a nightmare, being patient didnt work, getting upset didnt work. They do not respond to phone calls, emails or texts and my home is a mess. All they cared about was getting you to close and complete the surveys they send you so they team can get their bonuses. I am not a young woman and have recently be diagnosed with cancer. This was supposed to be my dream home. Now it will be my coffin. DO NOT BUY A RICHMOND HOME