More Info
- General Info
- Robert Smith, Mortgage Broker License #1565793 Bob is originally from Lincolnshire, IL, a suburb of Chicago. He made Colorado his home in 2004. After a previous career in Medical Device Sales, he transitioned into the lending industry in 2016 and brought with him excellent skills in Customer Service and Problem Solving. When asked why he chose to work for Aslan, Bob stated, "I wanted to have more options for my clients so that they could get the best possible loan for their family. I believe that Aslan provides those options." Bob's goal is to make the lending experience as easy and seamless as possible for his clients so that they can focus on finding the perfect home.
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- Location
- Colorado Ctr
- Neighborhoods
- University Hills, South Denver
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Reviews
07/01/2014
If I could give this company 0 stars I would!!! Terrible experience, almost lost our earnest money and the house we wanted to purchase. We started the loan process for a refinance to put a down payment on a house to purchase in early April with Britt Boyles. We were told our loan would be approved and signed initial disclosures with First Option in early May. We then went under contract for the purchase closing 6/6 and were assured by Britt that the refinance would be done in plenty of time to have cash at the 6/6 closing, and that funds would be available a few days after the appraisal was complete. Once the appraisal was done 5/15, Britt claimed that he never told us the funds would be available soon after the appraisal, and also claimed that he didn't even know about the closing on 6/6. For some reason, despite first assuring us that the loan would close in time, Britt could not get us approved. Every day he needed additional documentation and asked for the same things more than once. He waited for weeks to put the file into underwriting even though he knew it was time sensitive. We almost lost our earnest money and the house we wanted to buy. We had to go to another lender and extend our contract and pay $120 per day for 12 additional days plus pay for a second appraisal. The other lender was able to get us approved within the 12 days. All together the incompetence of Britt and his manager John Warren cost us over $3000. I have never experienced such incompetence and unprofessionalism, and we have reported them to the bbb where there are several similar complaints already filed. Should have checked there first!!!
Details
Phone: (720) 737-2069
Address: 1777 S Harrison St Ste 1000, Denver, CO 80210
Website: https://www.aslanhlc.com/bsmith/
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