Kay Jewelers

Don't bother with going into this store if you expect any type of customer service. When I emailed the company, because the manager was part of the problem..here is the response...and they are so busy that they can not respond until after Christmas.. Thank you for visiting our Kay Jewelers web site. Your message has been assigned request id RQST00020339215.

Please be aware that due to increased volume, we may be unable to respond to your email before December 25th. We apologize for any inconvenience and encourage you to contact us at 1-800-527-8179.

Sincerely,

Kay Jewelers Customer Care Team

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