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Reviews
07/09/2014
The sectional you built is beautiful and more importantly very comfortable. It looks great in our living room.
02/12/2014
Purchasing our leather furniture has been an enjoyable experience and we will miss our weekly visits to see Linda and Gwen! Their professionalism, patience and friendliness have ensured we will be repeat customers. Thank you for everything.
02/03/2014
Linda Bouldin was absolutely the best. Great personal service. We left having purchased furniture that will give us pleasure for many years to come.
01/08/2014
Very attentive and professional experience. Thanks to LInda and Gwen for making the process so easy!
12/12/2013
Linda did a fabulous job taking care of us. I brought in a elderly lady that only wanted a black leather new couch! MISSION ACCOMPLISHED
10/26/2013
Beautiful store with a wonderful sales lady, Linda. She was very helpful and able to answer all my questions.
09/19/2013
Gwen was such a help in the picking out and purchasing of our new love seat! She provided good insight while still valuing what we were searching for.
07/31/2013
After comparing LoL with other shops, we found they had more options at better prices! We were also pleasantly surprised at the quick turnaround on our order. Many thanks to our attentive saleslady Gwen - she believes in customer service.
06/14/2013
We had a very specific space to fill and had looked for a year to find the right sofa. After being ignored at a different leather store I by chance came across Luxury of Leather . What a wonderful experience dealing with Gwen! She had so much patience in dealing with myself and husband, two type A personalities! The final product of our truly one of a kind luxury leather sofa is remarkable. We will always come back for future furniture needs. Thanks so much for our unique and perfect sofa!
05/30/2013
Bob did a great job. He wasn't pushy and was very accommodating in making sure that we got exactly what we wanted. We are looking forward to the delivery of our new couch.
03/28/2013
I love my sofa! I would recommend them to all of my friends it is perfect!
12/17/2010
We purchased a large sectional with ottoman from Luxury of Leather. When it was delivered some of the custions were firm and some were very soft. On the soft cusions the leather didn't fit and looked like a pillowcase, very wrinkled and loose - they say the leather will stretch, but this was before we even sat on it. I asked the delivery person if this is how they all look, he said no and suggested I take pictures. He said he would have the Customer Service Manager call me. They did call and half of the sectional has been back and forth to the factory THREE TIMES - it was poorly made and they keep trying to fix it rather than just remake the part that is so poorly made which also happens to be the main portion. Each time they take it back it is worse than the time before and you live without your furniture for awhile. But that is just the appearance part of the product. The actual comfort is much worse. They use straps rather than springs. I now understand it is because the straps are much cheaper than springs. After sitting on the couch for 30 min to watch tv, both my back as well as my husbands back hurts - it feels like sitting on outside furniture made with straps that are not very close together. We paid over $5,000 for this furniture and have provided Luxury of Leather several opportunities to work with us to make this right over the past three years, however they just keep making excuses and saying "We will have someone call you." and then no one ever does. Good luck if you don't like the product they deliver - you will be out the $$$$. We are shopping for new furniture this weekend. So sad the item we bought from LOL that was supposed to last a lifetime was dead on arrival.
Details
Phone: (972) 233-3630
Address: 13460 Inwood Rd, Dallas, TX 75244
Website: http://theluxuryofleather.com
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