More Info
- Email Business
- Extra Phones
Phone: (972) 991-9000
Phone: (972) 239-5242
- Other Link
- Category
Reviews
07/21/2018
Does anyone have the address and phone number to the new location. I ordered furniture and paid cash. Can’t seem to find a working number.
12/13/2016
Same experience like everyone else; extremely poor customer service; she called me a liar and started shouting at me. When I raised my voice, she told me that she would call cops if I raise my voice!! I left the store asking them to cancel my order and not bother delivering it!! I called my credit card company to not pay them. Fortunately, they haven't delivered anything to me yet; so my credit card company will not pay them a dime!
08/28/2016
Absolutely wonderful experience! Friendly staff and great environment. There were so many options available and I was able to pick out the perfect furniture for my apartment. Delivery staff was professional and items were delivered on time! Great experience.
07/25/2016
They are the worst store I have ever been at. Long story short:
Bad quality
Late delivery by 2 months
The owner promised that if a chair didn't fit, we could return it, but she was always ignoring our calls, when we went to the store she literally told us to F*** O**. Worst experience of my life.
Please do yourself a favor and don't go there!
07/17/2016
poor quality, we bought a living set for $4,000 we were told it was 100% leather however is just bonded leather in less than two months there are holes and they do not want to repair it. Do not waste your money there.
04/19/2016
Do not buy from this store! I am an out of state customer. I bought a sofa, love chair, chair, coffee table and 2 end tables. Quality for the sofa, love chair, and chair are all right but the coffee and end tables are horrible except the glass top. The legs materials are like cardboard and hollow inside and they have paper cover outside. Seller promised me everything would be ship in 10 days. After 2 weeks, nothing showed up. I had to call them like 10 times. Every time I called they told me they would find out what was going on and call me back. Took them about 2-3 days to call back. I received them 1 month and ½ later. An end table was missing in the package. I called them about it. Each time I called, they pretended they did not know what was going on and made me tell them the story again. I asked for a refund on Saturday. Manager said he would call me back on Friday because they only do refund on Friday. He didn’t call back until Tuesday (10 days after). 1 month for refund.
05/18/2015
Awesome experience
The owner and Sheree both had good attitude and good customer service. Sheree's interior decorating tips were great, it worked out good for us. Our delivery was on time per schedule, no issues. I will recommend them for sure.
09/25/2014
After selecting a specific delivery date out of state re company failed to ever call me with a shipping quote. The phone number listed is also wrong so no one ever answers of calls back. I found the owners business card and have been trying to reach the shop for over a month to change the shipping address somewhere that is less than two miles from original address. The owner accused me via email of thinking I thought the furniture was "free" and will take legal action for being unreasonable?? I still do not have my furniture which I paid in full for, and still no one will call me back. I would never shop here again and highly advise you stay away also.
08/22/2013
My worst experience ever. unprofessional and dishonest. They just try to sell their junk stuff and get your money then they either do not deliver on time and deliver wrong items and after that they do not respond your call anymore. Quality sucks also!!!!! I suggest spend a bit more money and go to proffesionals
Details
Phone: (972) 239-0960
Address: 4515 Alpha Rd, Dallas, TX 75244
Website: http://www.zurifurniture.com
People Also Viewed
- Mattress Firm
13710 Dallas Pkwy, Dallas, TX 75240
- Bed Bath & Beyond
13900 Dallas Pkwy, Dallas, TX 75240
- The Arrangement
13710 Dallas Pkwy Ste C, Dallas, TX 75240
- Dyna Strip of North Dallas, LLC
13716 Neutron Rd, Dallas, TX 75244
- Mattress Firm
5000 Belt Line Rd Ste 100, Dallas, TX 75254
- Modani Furniture Dallas
4700 Alpha Rd, Dallas, TX 75244
- Aaron's Touch Up & Restoration
13716 Neutron Rd, Dallas, TX 75244
- Charter Furniture Retail
15101 Midway Rd, Addison, TX 75001
- Guardian Interior Design
4210 Spring Valley Rd, Dallas, TX 75244
- Midway Upholstery
2201 Midway Rd Ste 206, Carrollton, TX 75006