Cathay Pacific Cargo

The Woman Behind the Desk is Really Rude. I don't know why Cathey Pacific Cargo DFW would hire this woman. Treated me like crap. I received a call from the lady at the front desk claiming my load had already been picked up, when asked to double check, she didn’t want to and handed me back my paper work and ID. She claimed that there was nothing she could do to help me out and asked me what she wanted me to do about it, with an attitude. When I had clearly asked if she could double check for me.
Moments later the assigned broker for this load gave her a call and told her if she could check again, she did and realized she had made a mistake.
Keep in mind I had already been waiting at a dock door for 2 hours for this shipment to be loaded. I really don't want to say more about this. But I think the management should know. I can't recommend picking up at this facility to any truck drivers.