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- BBB Rating
- Extra Phones
Phone: (214) 905-1111
- Payment method
- mastercard, visa, discover, amex
- Neighborhood
- Northwest Dallas
- AKA
Ambassador Cab Company
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Reviews
02/11/2012
liars, ad says they serve the d/fw. in mesquite, couldn't even get a ride to work
01/11/2012
Cab L339 was at the airport line, and before getting in, I asked him if he accepted credit cards. He said no debit cards. I informed him that my debit card could be swiped as a credit card and asked if that would be okay. He told me to get in.
We got to my house, and when I pulled out my debit/credit card, he started YELLING at me. He told me that he'd told me no debit cards, and I looked at him in disbelief -- as I'd already told him, the card could be used as credit or debit. I asked him what difference it would make it in swiping, and he told me that there was no swiping, that he'd simply be WRITING DOWN MY CREDIT CARD NUMBER.
Horrified, I gave him directions to the nearest ATM, and got cash to pay him with. Before I could ask for his name, he'd dumped my luggage on the street, and driven off.
10/08/2011
Driiver arrived exactly as promised during Texas OU WEEKEND
10/05/2011
This is the worst cab service ever and all the representives a crappy also..I rather have a guy on a bike come pick me up like they do in China
01/14/2011
Best company in the metroplex .driversr nice and honest.i recomand u to take their cab
07/15/2009
My wife and I caught a cab at terminal E yesterday. After traveling for a month we were eager to get home. First one in the row was Ambassador cab number L262. When we started out the driver asked where we going. I told him Bedford. He said it would be a minimum charge of $24. I questioned this because I had never paid that much before. He said it was the minimum charge and it wasn't worth his time. I almost asked him to return the terminal and let us out, when I saw the minmum charge posted on window. It said $20.60 or the meter whichever is greater since the driver was obviously perturbed about picking up a short fare I decided to make his day. Since the fare should have been $20.60 and he charged $24 I considered the $3.60 overcharge his tip (16.5%) and thanked him for wasting his time. If ambassador is the company that comes up next time I'll pass.
in actuality the fare that was told to you. You are correct that the minimium charge for 1 person out of the airport is 20.60. Plus there was a $1.00 fuel surcharge fee and a $2.00 extra passanger fee' since it was you and your wife. This is why the driver told you $24.00 miniumum. And now Bedford is actually over that. Roughly to 183 and central dr. is about 26.00 plus the fuel and extra passanger fee. Feel lucky you only paid $24
12/02/2008
Had the same experience as the other review. The operator barely spoke english and I had a terrible time understanding him. Called 3 hours in advance and asked them to pick me up at my house @ 6:20pm for my 7:45pm flight out of DFW. The airport is 9 miles from me, so this is plenty of time, as I'm being dropped off and don't have to worry about parking my car and whatnot.
6:25pm rolls around so I call them back. He says to wait 15 minutes and he'll call me back. I explain that I have a flight to catch and don't have 15 minutes to wait. He said that there was nothing he could do, so I had to drive my own car and am now spending $17/day x 12 days because I didn't have time to park offsite or in an economy lot.
So screw these guys. They barely spoke english, didn't keep their appointment and are now costing me over $150 in parking.
Call a different cab company.
11/30/2008
I called to request a cab and the person that answered the phone could barely speak english....i advised i was in a hurry and needed a cab asap...he said it would be 15 minutes....15 minutes passed still no cab.....i called back and he said the cab driver would be calling me back...5 minutes go by and the cab driver calls me and same problem could barely speak english.....could not even follow simple directions......so i wasted 30 minutes and had to call another cab company
11/13/2008
driver found and returned briefcase. went to extra lengths to do so. Very appreciated
Details
Phone: (972) 506-9430
Address: 11298 Luna Rd, Dallas, TX 75229
Website: http://www.ambassadorcab.com
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