North Dallas Bar & Grill

My husband and I went to North Dallas Bar & Grill today for a nice Sunday lunch. I have a medical alert service dog. We went in and found a seat away from other people inside. it is 90 degrees outside and my service dog is mainly black and is a long coat German Shepherd. The waitress came over and went off at us how we need to go outside. I informed her that he is a medical alert service dog and by federal ADA law we can not be denied access it is to hot for my dog to be laying outside on the concrete in the sun. she went off again about how we need to go outside. Once again told her no by law she can't ask us to do that regardless of if she has allergies, she can get us a new waiter to take care of us if that is an issue. She said fine only this 1 time in a very rude manner.... she asked us what we wanted to drink. My husband and I asked for water. 10 minutes go by, still no water, then hear the kitchen say hey your water is ready to the waitress. another 5 minutes go by still no water. At this point my husband and I get up to leave and she asks if we didn't like anything on the menu...I replied that we didn't like her attitude. This place needs a LOT of training on how to treat people with disabilities and about discrimination...

Every time we have eaten here, the service has been great and the food good. May not be the best place to take your entire family if you have kids late at night, because it IS a bar too...but during the day it is fine. I have always been happy with this restaurant though, very rarely do they mess up on our order (and when they did...they made it right by giving us a complete credit for the next visit). Fair prices.

This is not the family restaurant we would take our kids. Food crappy, service crappy, and honestly the tri tip tuesday is a joke.

North Dallas serves up good, traditional food in a friendly atmosphere. Fresh baked rolls, hearty soups and delicious desserts all make for a comfortable dining experience at a fair price.