Joyful Jumps

I asked for 12 o'clock delivery so we could have the inflatable till 6 cause we paid for 6 hours and our party didn't start till 4. They brought it at 10:30 and picked it up at 4:45 right when the kids were starting to use it so we got very little use of it. So they said they were busy that day and that's why they brought it early so I figured they would just leave it till 6 still since I requested 12-6 or I would have not accepted it. I guess you just pay for the hours they choose for you to have it and your parties have to work around the choice of drop off times they pick. If they couldn't fulfill the customers needs I think they should let someone know so that different reservations can be made. The ride also kept sagging over due to poor inflation with the recommended kids inside of 4 less than 12 years of age. It was just a total waste of 300 dollars that ruined my daughters birthday party. I've rented several of these in the past and have always had good experiences but a lesson learned on this trip to stick with more reliable vendors with more reliable equipment. Also they were very rude when I told them how that was not what I paid for and they literally threw my kids out and rolled up the inflatable and left but not before telling me how horrible my children were for being upset the inflatable was being taken when they just gotten in it. Told me they'd never leave there equipment with me again since I complain so much and they could pick there equipment up early if they wanted to by contract. The contract also was not even given too me until after they had left from dropping the inflatable off via email. Just hope this review helps save someone else from having a ruined birthday party and a waste of 300 dollars.