Hua T'ai Chinese Restaurant

This place is simply the worst customer service I have ever experienced. My husband and I went with our kids ( ages 2-6). Nobody sat us even though it says to wait to be seated. We waited standing up for 30 mins. When we finally sat ourselves , our order was not taken until another 30 mins. We placed the order and waited another hour only for the order to be wrong. Complaining was useless as the owner said they had just remodeled and were busy. The only remodeling done to this place was they tore out the carpeting. It was the worst experience. We left with all our kids at 9:30 on a regular week day and hungry. Had to go eat last minute and find something opened. We are never going back.

The sweet&sour chicken is yummy...

Terrible service! I gave one star because I had to give a star rating. Even THAT is to much! Took well over an hour to get our food, and waitress forgot some egg rolls and went to get them and we never saw her again. A different waiter filled our drinks once. We sat in the back and could see in the kitchen and it looked like the staff in there was arguing. We never got the check. And it wasn't until most of us had left (to go back to work) that it came. No fortune cookie either. Will not be going back. EVER!

Hua Tai no more! I used to enjoy going and eating chinese there, but after the past several weeks it has been difficult. I have only 1 hour for lunch. I have either had to call and say I was going to late, get my food to go, or get no food at all because 45 minutes after we sit down we are still waiting for our food while people around us (who were sat AFTER us) are already enjoying their lunch. Many do not know this, but I also have a severe pepper allergy. This means no pepper what so ever (really sucks living in South Texas). I always order the same thing: Almond Chicken with NO PEPPERS for the past six months to a year now. Today, the waiter was good. He wrote down "no peppers" on the ticket. However, 3 bites into my meal I got that all to familiar sensation of burning on the roof of my mouth and down my throat. So I started a mini dig in my food and discovered a pepper. "oh, the cook must have cooked it near something with peppers in it" was the response we got from the waiter. Huh? excuse me??? what part of NO PEPPERS was misunderstood? He offered to replace my meal (put it in a togo box because I have to go to work) and still charged us for the food that I once again, did not get to eat. done with them.