Outreach for Smiles

The dentist and staff were nice, the place was clean with all the usual's that you see at most offices (TV, Mags, Coffee). They seemed to have a nice handle on the office management side and the services side. I will go back when I need more dental work and I would recommend them to my family and friends.

This place is horrible. They over quote you for what you really need. Their materials that they use are of low quality and you will end up having to pay for your work to get it re-done somewhere else. They have a management company running the business side of things that is inconsistant and unprofessional. They will withhold your information and give you the run-around when it comes to releasing your medical records that you, the patient, has the right to obtain. If an issue arises you will never be able to speak or get in touch with anyone. Everytime you call you will be told that a different dentist is on duty and the secretary/manager that you spoke with last isn't there that day (because they float to numerous locations). It's very unfortunate that a place like this can get away with providing such low quality care. They continuously are running Groupon promotions that make you think you are getting a good deal recieving an exam, x-ray and cleaning for $30 but unfortunalty it is a way just to get you in the door and consequently put you through a lot of headache. I am sorry for anyone who trusts this place for their care. I wish I had known this information before I went there.I wouldn't even rate this place with one star but this website wouldn't allow me to rate them 'starless'.