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10/21/2015
My experience with the dental hygienist, Corinne was great. When I met Dr. Kubijek and then had 2 temporary crowns placed by him I raved about his demeanor and willingness to educate. I ate a small piece of softened chocolate today five days after the temporary crown placement and my lower temporary crown fell off. I called the office and since they were closed I called the on-call dentist phone number and reached the primary DDS of the practice, Dr. Higuchi. I told him about the crown, he asked if I had pain, I said I did. He said I would have to call the practice to schedule an appointment tomorrow since the office was closed.
No offer of information or education. I asked what I should do if the pain increased and he restated that the office is closed today. Really? I said I was expecting some "care". By this I mean: what can I eat or not eat, is there anything I can do to protect my sensitive tooth, etc. That's it people. His attitude was "the office is closed". I guess to him this means he has no responsibility to his or his colleagues patients and due to that I will only return to get these crowns completed then will move on to another practice with better on-call services.
Let me add- I am a nurse and have spoken to a multitude of on-call doctors who have no interest in being on call. Dr. Higuchi's demeanor was dismissive, which is unacceptable to me as a patient and as a nurse who advocates for patients rights and treatment.
Not worth the risk!
Details
Phone: (303) 816-9411
Address: 26267 Conifer Rd Ste 101, Conifer, CO 80433
Website: http://www.aspenparkdental.com
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