More Info
- Category
Reviews
06/03/2021
We have been going here for a year now and we have always been happy with the place except a couple times when they cut my cuticles and made my hands bleed. The last experience I had it was the worst though! My daughter and I got SNS and she had Tiffany as her technician. The next day one of her nails chipped. She went back and got it fixed and the technician who fixed it said the SNS coating was too thin and that was the reason it chipped. 6 days later 2 more nails chipped and I called and talked to the manager (she didn't want to tell me her name). I explained the situation and that it's only been a week and asked if she could come to get them all fixed since we know the problem is that the coating was put on too thin. I HAVE NEVER BEEN ADDRESSED MORE RUDELY IN MY ENTIRE LIFE! I was told that "unless she sits around like a queen and does nothing, the nails will chip". There is nothing she can do for natural occurring situations and that she should pay more attention with the nails. She literally lectured me on how to use our hands when we have SNS on, after I told her that we've had SNS done for years. She also told me that I need to take a breather because "nobody is dying". Absolutely the worst customer service ever. We will not go back!
10/19/2019
Mimi is the BEST!!! Such a pleasant young woman and tries her best to please the customers. Love their choice of background music
Details
Phone: (704) 787-8511
Address: 5011 Weddington Rd, Concord, NC 28027
More Like This
- Eloquent Nails
362 George W Liles Pkwy NW, Concord, NC 28027
- Premium Nail Spa
360 Exchange St NW, Concord, NC 28027
- M-Nails
5303 Poplar Tent Rd, Concord, NC 28027
- Callista Salon & Day Spa
331 Coddle Market Dr NW Ste 130, Concord, NC 28027
- Solace Natural Body Shop & Spa
5160 Poplar Tent Rd, Concord, NC 28027
- Viva Nails & Spa
6183 Bayfield Pkwy, Concord, NC 28027
- Regal Nails
150 Concord Commons Pl SW, Concord, NC 28027
- Nail Studio
1223 Concord Pkwy N, Concord, NC 28025
- Glamour Nails
8111 Concord Mills Blvd, Concord, NC 28027
- Uptown Spa & Bodyworks
929 Concord Pkwy S, Concord, NC 28027