Transwest Used Trucks

Last time I was forced to use this service center, I left with more problems than when I went in. I can't idle properly, trucks running rough and hot, and the rpm's dont mesh with mph at the normal spots. Stopped in to see how long for them to fix the problems THEY created on Friday afternoon. They immediately say that itll be real hard for me to prove they caused them, even though gee brought truck in without those problems and as soon as I left they were present. Then say it'll be monday evening before they even get around to it. Long waits are par for the course here. Failure to fix the problem (one issue was coolant loss, they replaced radiator cap and called it good, it turned out to be EGR issue and leak in radiator tank) is standard. And if you are a pet owner, expect to spend all day in the rain, snow, cold or 100+ degree heat. They DO NOT allow pets inside. Overall WORST. SHOP. EVER.

These people are liars con artists and scammers. Taking off perfectly good parts and saying they are unrebuildable and doing a unessessary repair when confronted for the many lies and realized they were found out refunded my money admitted they did me wrong and there was nothing wrong with my part . Did some fancy wording on the report as to not admit any wrong doing and simply put " cuctomer requested old part put back on". This scam goes up the chain of command to all managers. If you go there ask to see all old parts.

A great facility, convenient to get to, wonderful service department and great parts selection.

All of your transportation needs in one location. They have everything you need to keep on the road, great service department.