LA Fitness

After my boyfriend signed up, I thought I would give LA Fitness a try. That was a huge mistake. First, I arrive to use a guest pass to try out the gym. I get stuck waiting for 10 minutes and then just told to proceeded the go work out and someone will find me to give me a tour and a 14-day pass. So sure I went on. No one ever acknowledged me, so I just left after my work out. Secondly, it's always busy and you're stuck waiting for weights and equipment, and their short, unaccommodating hours are no help. After 6 days of this my boyfriend when back asking for a refund, and the gym was understaffed no one to assist us at the front desk. Finally someone showed up and refused a refund because apparently there is one a 3 day return policy. How can your return policy be shorter than my trail period guest pass?!! needless to say I will be contacting corporate LA Fitness, who of course all is not open on the weekend.. Never choosing LA Fitness again. My club house gym has better hours.