Hensel Ready Mix

When I called to schedule my appointment the unprofessional calltaker seemed to have much better things to do than talk to me. I tried to explain my project but he didn't want to hear the details. 1.5 hrs into the job the driver was ordered to leave, due to being over the allotted time. A time limit was never portrayed to me by anyone. I asked the driver to stay, since the job was half done. The driver contacted his boss & I was told I would be charged $50.00. The boss was heard to be extremely agitated in his tone. Less than 1 hr. passed & the driver was ordered to leave in 20 min. The driver said he would dump the remaining concrete on the ground. I called the boss & immediately received attitude & he went on the defensive! He started barking at me why his driver was not going to remain on the job. I said the job needed to be done today & I need to schedule a truck to come back. Mr. Attitude continued being unprofessional & barked I will be charged a $100.00 for the driver to stay.