More Info

General Info
Visionworks is a leading optical retailer, with over 770 locations across 41 states and Washington, D.C.We are committed to providing you with a superior customer experience. Our stores offer a wide selection of glasses and contact lenses for men, women, and children. Known for high quality, we also offer the best value and selection in the industry. We carry designer and exclusive brands, including Ray-Ban. We also offer prescription sunglasses.We accept thousands of vision insurance plans. Your FSA may also be used for an eye exam, prescription glasses and contact lenses.Remember to take care of your eyes. Our eye doctors offer eye exams for adults and children. We encourage you to schedule an annual exam today.
Payment method
master card, debit, amex, cash, discover, visa
Location
Columbia Crossing
Neighborhood
Long Reach
AKA

Visionworks Columbia Crossing

Categories

Reviews

Hi there!
Rate this business!
What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
guriyah

03/11/2008

Overall
Watch Out

These people are sneaky. If you're going in for a contact lens eye-exam, make sure you tell them which brand you'd like to be prescribed for. If you don't they'll assign you to a brand called "provision." This "provision," is actually a label that visionworks out of Columbia has assigned to Proclear brand contact lenses, manufactured by Coopervision. Apparently, they are legally able to do this. They buy these Coopervision lenses in bulk and assign their own brand label. It is impossible to find it online at any contact lens stores. We finally had to personally go in and get our prescription changed from Provision to Proclear (even though they're the exact same contact lenses). At first the front desk was unwilling to help (not to mention they always have a bad attitude), after we made a bit of a fuss and asked to speak to the doctor, she was reluctant to change it, but we still had to be fitted for Proclears and come in for a follow-up visit (waste of time). We did not have to pay extra to have our prescription changed. If you run into a problem like we did, demand that they change it. Don't pay any attention to what the dummies at the front desk have to say. Also, if you call and you're on hold for more than 5 minutes, that means the front desk has forgotten about you, so don't waste 1 more minute of your time--just hang up and call again and you'll finally get someone on the phone. Remember, read your prescription carefully before you leave that office! It will save you a hell of a lot of time! Also, beware, the provision boxes are all black with solid colored sides in either red, yellow, green, blue, or white. When you sit in the contact-lens fitting area they're in a cabinet on the left side of the wall.



Consider yourself warned!

Details

Phone: (443) 285-0100

Address: 6250 Columbia Crossing Cir Ste K, Columbia, MD 21045

Website: https://locations.visionworks.com/ll/US/MD/Columbia/6250-Columbia-Crossing-Circle

People Also Viewed