Jimmy John's

Over the past two or three weeks, I've ordered Jimmy Johns delivery five times. Although the food has tasted great, they messed up my order four of those five times. These haven't been minor screw-ups, like they forgot the lettuce, but totally incorrect orders. Today, the order (my boss's) was wrong again. I called the location and they asked me to package up the wrong sandwich and send it back with the driver who would bring the correct one. The second sandwich came. It was wrong as well. I sent it back with the driver (very nice guy) for one more try. He came back up a few minutes later and said his manager, Lou, had refused to send another sandwich. We could either keep it or not, our choice. Needless-to-say, I was pretty surprised. Rather than calling him and battling it out, I decided to call the corporate office and have them sort it out.

I love the Jimmy Johns in College Park because the owner Ian is an extremely nice person! He donated over $300 worth of food when I explained to him that I was having an event and no longer had funding due to the government shutdown happening in the same week. I will now solely buy my sandwiches from them (which were great!) and they have truly earned my respect and business for years to come! A million thanks to the Jimmy Johns on Baltimore Ave in College Park, MD!!!