Van & Car Rental

When I arrived there were three people on the counter and two customers. The agent that was free told me to wait until one of the other agents were free while he cleaned the counters and tidied up. One of the other two agents went behind a door, leaving her customer at the counter and when I left, still had not come back out. 10 minutes later, the male agent, went ahead and asked me if he could help me. He took my license and then told me I could just go to the car lot to retrieve a car. I am a new Emerald club member and next time I will gladly bypass the service counter. It was evident that there was not much interest in helping the customers at this airport.