Dry Cleaning Avenue

Great if you want to give your hard earned money and expensive garments to an extremely rude and nasty dry cleaner woman that literally yells at you and hangs up on you when you want to inquire about their process for specialty garments. I have had many a dry cleaner say they know how to clean sequins, fur and expensive, delicate garments only to receive them back in shreds or damaged beyond repair.

If a potential client (who does a lot of dry cleaning business which this cleaner will never get) wants to know a little about their process, it is an educated consumer doing their homework in search of a quality service and the provider should be willing to accommodate the client's brief questions. It is the equivalent of dining in a restaurant and asking how a certain dish is prepared.

If a service provider is unwilling or unable to answer general questions about their service, they should not be in business. Any person this socially challenged should never interact with customers and this woman should never be the face of any business with her rude demeanor if they expect to attract and keep new customers.

I will make it a point to tell everyone I know or run into about this rude woman at Dry Cleaning Avenue and to avoid this dry cleaner. There is a dry cleaner on every corner of every city, they are a dime a dozen, so if you are looking for quality cleaning you will be taking a chance allowing this cleaners to process your fine and expensive garments and blindly trust "they know what to do". Additionally, as previously stated but in need of reiteration, their customer service is beyond reprehensible.

I will continue to drive out of my way to another city (which is inconvenient) to my regular dry cleaners where I know my garments will be cleaned properly, my questions politely answered, and I will be greeted with a smile and pleasant conversation.

Dry Cleaning Avenue is really a dirt road and I am willing to join this site and tolerate all the additional marketing emails I am going to receive in order to leave this review.

I have a terrible experience with this cleaner I send the shirt to be dryclean $200 shirt and they ruined my shirt and the owner on the rude way he said if you want the shirt you pay or if u don't I'll taket and he dosent care that he ruined my shirt and I said no I'm not going to pay because you ruined my shirt he said I don't care and the lady came and she said all the bad words to me they are very bad people two faces i'm writing this review because I don't want anybody to have this experience with this kind of bad people

This place is everything I want in a cleaners. The place is clean, quiet, and easily accessible from 19 mile or Hayes. The people who run this place are always pleasant and very helpful. There's not much difference in dry cleaning prices from one cleaners to another. So professional kindness, a safe atmosphere, and my clothes expertly cared for makes all the difference. To me, this is a five star operation.

Dropped off my dry cleaning and mens shirt laundry. When I dropped off they told me it was one price, then when I went to pick up the dry cleaning they give me a different price. They even charge for extra items which were not included.