University Hotel

In 5 seconds, I knew I would not stay at this motel. My first question when I called was, how close are you to Cleveland Clinic, his reply 2.2 miles, I then started to ask what is your rate for.... and was rudely cut off by the man telling to call back in a few minutes that he was with a client and really was in the middle of something right now but I could go to their website and find out all the information I needed...thank you and then hung up on me. Where has customer courtesy gone to!