More Info
- General Info
- Mar-Lou Shoes prides itself in a large selection of women's and men's footwear and providing professional customer service and fitting. Wide width, narrow width, fashionable shoes, comfort shoes, sandals, and boots available up to size 18. We offer many vendors and styles to choose from by American manufacturers, European comfort and many others.
- BBB Rating
- Extra Phones
Phone: (440) 461-6744
Fax: (440) 461-2668
TollFree: (888) 449-7463
- Brands
- keen,florsheim,hush puppie
- Payment method
- all major credit cards, check, debit, master card
- AKA
Mar-Lou Shoes, Inc.
- Other Links
- Category
- Other Information
Parking: Lot, Private
Bike Parking: No
Wheelchair Accessible: Yes
Price Range : Average
Pets Allowed: No
Reviews
12/09/2017
I have been a customer for decades. I have a narrow foot and am always challenged with the shoe shopping experience. At Mar Lou's, I can get both fit and fashion! The purse and accessory selection is also amazing. My favorite salesperson is Nathan. What else can I add that hasn't been stated in the other reviews. The level of service from Nathan and the other staff will keep you coming back for years to come...guaranteed!
09/29/2016
Nathan Wright is my "go-to" person. He remembers me, my name, my likes even when I have been absent for a year or more. No sooner do I walk in the door than I hear his cheery voice greeting me by name! I can be picky and hard to please, but Nathan's good humor and professional demeanor never waiver. Indeed, I believe Nathan is not just a foot whisperer, but a sole/soul healer!
09/26/2016
I have shopped at Marlou's for years and love there service, styles and their employees. This time I had just gotten my walking boot off, and needed a multi purpose shoe. Nathan helped me find the style and worked with me to fit me right.
Awe, comfort is awesome in the SAS shoes he fit me with. Thanks Nathan, Jane and Marlou's for the great personalized service!
09/07/2016
Nathan, thank you for the professional service. Looking forward to wearing my new Samuel Hubbards!!!
09/06/2016
Nathan, Thank you so much for the GREAT service you gave me.The SAS shoes are wonderful. Ready to dance!! So nice to have found a shoe store with wide widths! You were awesome and can't wait for more shoes. Hazel
08/19/2016
Above and beyond customer service from Narhan! I went in on a lunch break looking for shoes for an interview. Nathan helped me find the perfect shoes in no time and he helped me figure out that I've been wearing the wrong size shoes for years?! I felt like a million bucks walking into that interview yesterday! This evening I received an email from Nathan saying he hoped the interview went well and hoped the shoes made a difference for me...they did, Nathan! Thank you so much for being amazing at what you do!!
05/08/2012
Best place to find hard to find sizes, comfort or shoes for orthotics, and name brands. The staff is so friendly and helpful. The shoes are pricey, but you get what you pay for.
04/09/2011
Our family has been shopping at Mar-Lou for many years. The sales staff is second to none. They know feet and they know shoes! They carry brands like SAS, New Balance, Ecco, Keen, Wolky, Ziera, Ros Hommerson, Munro and a whole bunch of others. They have a bunch for my husband including Rockport, Clarks, Bostonian, New Balance and a lot more. The gals who work there are so warm and friendly, it's not any wonder they've been around since 1958. Every time I come they fit me with a new pair of New Balance shoes or Munro shoes or something comparable in quality. They make certain the shoes fit me correctly before I leave the store. I usually end up buying some gorgeous handbags or other accessories as well. It is really the finest shoe store of it's kind anywhere. I wear a very difficult size and have trouble with my feet. I am able to go to Mar-Lou and get anything my girlfriends wear and most of the time it's even cuter stuff and better quality. I LOVE MAR-LOU SHOES. Don't change a thing!
Details
Phone: (440) 449-7463
Address: 5471 Mayfield Rd, Cleveland, OH 44124
Website: http://www.marloushoes.com
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