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        General Info
        Ohio Valley Flooring is a wholesale distributor of flooring products. Its products include commercial and residential carpet, ceramic tile, hardwood and laminate flooring, vinyl flooring, adhesives and tools. The company provides products from several manufacturers, including Armstrong, Endura, Marazzi, Milliken, Shawmark and Wilsonart. Ohio Valley Flooring s home offices and main warehouse are located in the Cincinnati metro area, with additional distribution points in Cleveland and Columbus, Ohio; Indianapolis; Louisville, Ky.; and Pittsburgh.
        Email
        BBB Rating
        A+
        BBB Rating and Accreditation information may be delayed up to a week.
        Extra Phones

        Phone: (513) 271-3434

        Fax: (513) 537-9595

        TollFree: (800) 955-7228

        TollFree: (800) 955-7724

        Brands
        armstrong, bruce, quick step
        Payment method
        all major credit cards, amex, discover, invoicing available, master card, visa
        Neighborhoods
        Fairfax Industrial, Fairfax
        Other Links

        http://www.ovf.com

        https://www.ovf.com

        Categories
        Floor Materials, Carpet & Rug Dealers, Floor Materials-Wholesale & Manufacturers, Flooring Contractors, Hardwood Floors

        Reviews

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        AF
        Ashley F.

        01/15/2015

        Overall

        For the most part we don't have problems with the ordering process. Our problem comes from shipments coming in wrong or a faulty product. We have had claims not being taken care of for months. This company doesn't have a claims department so you have to have your rep file a claim for you. I can't say much for other reps but I know our rep isn't doing his job! His customer service is nonexistent and if there is problems with materials - they aren't taken care! I wouldn't buy their products!!

        Helpful(0)Flag
        YPMobile User

        05/12/2014

        Overall

        Extremely poor customer service. Very poor communication. They do not honor manufacturers warranty.

        Helpful(1)Flag

        Details

        Phone: (513) 561-3399

        Address: 5555 Murray Ave, Cincinnati, OH 45227

        Website: http://www.ovf.com

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