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Motor City Tires

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OPEN NOW
Today: 9:00 am - 6:00 pm
Years in Business icon
15 Years
in Business
(513) 521-0900
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Map & Directions9450 Pippin RdCincinnati, OH 45231Write a Review

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Northbrook
AKA

Motor City Tire Service

Motor City Tires LLC

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Parking: Lot, Free

Reviews

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Brandie W.

10/07/2015

Overall

They put a tire on my car wrong, it came off while I was driving, 8 had to have it towed and buy another tire from where I got it towed to. The owner wouldn't even give me a refund for that one tire, when I had purchased 3. Let alone having to have my car towed and going through the hassle because his guys didn't put my tire on right. I wouldn't go back. He was super rude and blamed me.

melissa.aldas

09/06/2012

Overall
The customer service is good, ...

The customer service is good, but when I brought my car to them they took my tire off and showed me something that said my tire was bad. 2 months later the new tire they put on goes flat also, so I bring it back and buy another. 2 weeks later the newest tire goes flat, so they guy plugs the tire for me. I was charged 3 times for 3 services and the tire still went flat. Turns out it wasn't the tires after all but the rim of that wheel. So I have to say that the mechanics don't know much about what they are doing or they would have realized that they didn't solve my problem, but rather made it worse by making me pay so many times for something that wasn't even wrong with tire! I would not refer anyone else to go here.

claimed iconBusiness Response11/13/2012

Melissa, We appreciate your business and feedback. While we strive to provide great customer service, we also want to provide quality new and used tires and give you the best possible advice and information about your tires. While your experience with your tires over the course of a few months was very unfortunate, it sounds like you experienced a few different issues that were not related. If the first tire installed, did not have any issues for 2 months, then the rim leak was not an issue at that time. Hitting a pot hole in the street or bumps in the road are common causes of rim leaks on old or rusting/chipping rims. You mentioned that the next tire was plugged. Tires are only plugged if they have a hole in them, from something such as a nail. Tires are not warrantied against nails or tire punctures that you may encounter during the life of the tire. I am very happy that all of these issues are behind you as tire/car issues are very frustrating. Again we appreciate your business and feedback.

This listing has been claimed by a business representative.
mwillams

09/30/2011

Overall
The guys were nice and helpful...

The guys were nice and helpful. My husband was out of town and my tire kept going flat. I was so worried about it. I went to the tire shop at 6:30 after I got off work. I didn't know they closed at 6, but they told me that they would look at my tire anyway. They fixed me up with another tire and I was back rolling. I couldn't thank them enough.

brandylipppert

06/08/2011

Overall
I give motor city tire neg -3 ...

I give motor city tire neg -3 stars. I bought a tire there that shredded two weeks later with my three kids in the car. they did not give me a receipt but in order to replace my tire they need a receipt. So after they tell me I need a Receipt and I told them they did not give me one the offer me a discont that i turned down why would anyone want to do businness with a company that dont follow there own rules 30 day guarentee.

claimed iconBusiness Response06/20/2011

Brandy, We appreciate your business and feedback. It is our policy to give a receipt with every purchase. The tire technician would not be able to verify your purchase or the time frame of that purchase with out a receipt. We value all of our customers and honor the 30 day guarantee on used tires. The technician offered you a discount on a tire, after not being able to verify your purchase. This was an attempt to get you back on the road and show you our commitment to providing quality, professional service. I apologize for any inconvenience this may have caused.

This listing has been claimed by a business representative.

Details

Phone: (513) 521-0900

Address: 9450 Pippin Rd, Cincinnati, OH 45231

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