Cincy Steak & Lemonaid

I use to order lunch here for a large group of co-workers at a local hospital all the time. I order was ALWAYS incorrect. When I called to let them know they were incredibly rude. Some ghetto woman that works there insisted on arguing with me, called me a liar and refused to let me speak to a manager or owner. Once I called back again, I was able to speak to the owner and he was even worse. They have absolutely no idea what good customer service is and it is completely ridiculous. It stinks that they will continue to lose business because of something that could be fixed.