More Info
- General Info
- Operational for more than 10 years, Shine On Group has been providing window cleaning and janitorial services. Based in Chicago, Ill., it offers interior/exterior, glass restoration and consultation window cleaning services, such as stain removal, aerial lift boom, caulking and more. The firm also offers residential cleaning services for chandeliers, gutters and screens, among others. Its janitorial services consist of porter services, dock management, green cleaning, sanitation, floor care, post-construction cleaning, carpet care and ladder work. Shine On Group caters to a variety of markets, including property management, high rise, multiunit property and retail, to name a few.
- Email Business
- BBB Rating
- Services/Products
- Window Cleaning
- Payment method
- debit, visa, discover, check, mastercard, amex
- Neighborhoods
- Northwest Side, Wicker Park
- Other Links
- Categories
Reviews
This company cleaned the windows of the building next door to my home. They placed a ladder on top of my plants in my front yard garden, and they walked all over the plants -- flattening/crushing them. When I confronted them about it, one of the crew members was very rude. All I wanted was an apology. Instead, I got 'Do what you need to do'. I called the office and talked to the office manager, Daniella. She was very polite, but didn't apologize. About 10 minutes later, one of the crew members (Juan) came over and apologized.
There's nothing the company can do to fix the damage that's been done to my garden. The plants are destroyed for this season, and I will just have to wait until next year to enjoy any of those flowers. A simple apology from all involved would have been enough to keep me from writing this negative review.
Recommendation to this company: knock on the doors of the neighbors and coordinate with them if you plan to walk on their property. I could have worked this out with them so that they could get to the windows they needed to without destroying my plants. And if you mess up, swallow your pride, admit that you made a mistake, and apologize.
03/03/2011
They're very professional. They did an excellent cleaning job! I'm very impressed.
Details
Phone: (773) 227-4522
Address: 2302 W North Ave Ste 1W, Chicago, IL 60647
Website: http://shineongroup.com
People Also Viewed
- ABC Window Cleaning Co
2053 W Fullerton Ave, Chicago, IL 60647
- Executive Cleaning Services LLC
- A-Better Window Cleaning
2829 N Troy St, Chicago, IL 60618
- Merry Maids
2800 N Talman Ave Apt R, Chicago, IL 60618
- American National Skyline, Inc. of CH
1000 N Halsted St, Chicago, IL 60642
- Courtesy Cleaners
2156 W Armitage Ave, Chicago, IL 60647
- Cleaning Services in Chicago
20 N State St, Chicago, IL 60602
- Four Seasons Window Cleaning
1657 N Monticello Ave, Chicago, IL 60647
- Merry Maids
925 W Chicago Ave Ste 1, Chicago, IL 60642
- Alpha Cleaning
2237 W Iowa St, Chicago, IL 60622