Saratoga Motel

I'm just going to get straight to it this place has bed bugs. The laundry service in the rooms is terrible . The bedding is not clean and the maids do not care enough to try to wash linen properly. The rooms have old outdated furniture and a old smell to them. The price of these rooms is ridiculous for the quality of your stay. Please only come here for a hour or two and never bother getting under the sheets or you will regret it.

I just called on May 13th, 2013 @ 12:52am add spoke to the desk clerk by the name of Anthony about his rates for 2 adults for the dates of June 27th through July 2nd and he was very pleasant and told me what I need to know. Then I asked him about having a service animal with me and he stated "NO PETS" Once again I asked him if I can have a service animal with me, and he asked is it an animal? I told him yes and again he stated "NO ANIMALS"! I then asked him, are you're telling me that being legally blind and having a see and eye dog that I can not stay there? Once again I was told that the policy states "NO ANIMALS" and that I could take it up with the manager after 8:00am. To me, this is a clear cut violation of ADA (American Disability Association) I'd really like to know if anyone else agrees with me? Kenneth P. Kelly Hermitage, TN. 37076 (615) 479-4889 kpkelly@hotmail.com (This has been typed my the wife of Kenneth) PS: The ONLY reason I gave it a 1 star instead of NO RATING is it wouldn't let me post it otherwise.