Globe Taxi

I was verbally assaulted, held against my will and followed as I walked down the street by this ignorant driver who continued shouting at me as I walked. This was not only terrifying but I literally had to walk 10 minutes out of my way so this driver following me didn't see where I worked. The absolute worst experience with a taxi company in all my years in Chicago.... And this is the first time I have ever used globe. Read some of the other reviews on other sites and you will see that these drivers are not only known for driving dangerously, but also know for rudely assaulting customers.

I took a cab ride from Chicago & Western to Glenview on New Year's Eve and the cab driver told me that the charge would be $53. I agreed to that and proceeded to go home. Half way home, the driver turned off his meter. When he got off the highway he turned it back on. Meanwhile the whole ride he kept saying that I should "take care of him for the ride." The meter read $14.52 when he dropped me off. He proceeded to tell me that I must pay him $100 for the ride. I got ripped off and paid double. The police were called because I refused to pay such an outrageous amount. I ended up paying him $80 for something that should have cost me $50. I got harassed and ripped off! When I called to speak to the supervisor they did not offer adequate customer service. They did not want to refund me for the amount that I over paid, and the dispatcher was very rude! I am not calling Globe Taxi Association as a second means of transportation, nor am I getting into a cab with Ali Mubasnir. He is a scammer that is just looking to rip you off! He is also extremely rude, and the whole ride he said that I should tip him well because it was New Years Eve.



The customer service for Globe Taxi is the worst. Apparently no one informed them that the customer is always right in America. In the world of Globe Taxi the cab driver is always right. I have been calling Globe Taxi for the past week and have been speaking to a number of different people that have all been giving me false information. One supervisor, Arun told me that he could not refund me the money because the cab drivers call in all credit cards to private vendors and he simply can't even see the transaction. A couple days later on my debit card transaction list it stated: $80.00 deducted from Globe Taxi Association. Seeing this, I proceeded to call back and speak to someone else, Annil, another supervisor. Annil did not help me with anything and basically told me to f*ck off. He was extremely rude and kept saying he cannot take sides, even though the whole time he was supporting the side of his cab driver Ali Mubashir cab #35. When I called Globe Taxi the first time to issue a complaint against Ali Mubashir cab #35, Arun told me he would suspend Ali for three days, this did not happen. When I asked Annil if Ali was suspended, he told me "no." Don't even try to call customer service and demand a refund, they will just simply tell you off and take the side of their cab drivers, even though according to them, they are not their employees; they are merely private drivers that they hire.



GLOBE TAXI ASSOCIATION IS RUNNING A SCHEME AMONGST THEMSELVES AND GETTING AWAY WITH IT. If you don't want to get ripped off for your taxi ride, DON'T EVER take GLOBE TAXI, THEY SUCK!!!