Enterprise Rent-A-Car

I travel to Chicago for business at least once a month and have always found the customer service to be outstanding. Staff is friendly, helpful and responsive to requests. Excellent selection of vehicles. Thank you!

Clean, Polished, Professional and Friendly service. The vehicle selection was good. Price for the rental seemed high, but everything went smoothly.

Rented a car in Detroit last June and we put about 3500 miles in 2 week. Rented another one in Midway for 2 day in July with same excellent service. Good price, good cars and excellent customer service! Thank you!

While everyone on staff was polite, they weren't able to give me my usual discount, which cost me an additional $20. I paid way too much to rent the Nissan Leaf: over $300 for 6 days

Alexander 7-9-15

How do I start this off?

The worst day renting from Enterprise.

I reserved a full size car and all but two cars were available and the young man and the young lady at the up stairs counter tried to give me a hard time because I did not want either of the two that they had.

Most If not all other car rental centers will give you a free upgrade when they run low or out of cars. But this crew wanted to push two midsize as full size. Good job Enterprise you have lost my business for life...

Very efficient and friendly. Will definitely use them again.

The staff was fantastic. We arrived after hours and received excellent customer service from the sister company National.

Remarkable value on renting a car from Enterprise. We received fast and friendly service and felt like we were appreciated as a customer! We have to agree with other reviewers that it was a very pleasant experience and an excellent vehicle.

Excellent service. Super easy to pick up and drop off. I didn't know they didn't accept cash as payment, but with the savings I received from being a USAA member I did not trip about going to the bank. I had a rental for 14 days and it was less than $600 which isn't bad considering what I saw from competitors pricing. I also got upgraded to a bigger and newer vehicle which was nice. Overall, great experience

Great Service, was really disappointed that a shuttle was needed from midway, but I doubt you have any control over that, miss the days when the rental was right inside the airport. However, the guys at drop off were very friendly and got me a cart so that I could bring all my luggage to the shuttle which was a god send when traveling with a 3 year old and my senior mother.

Great experience with Enterprise at Midway. Fast check-in, new car and courteous employees. A winner.