More Info

Grow With the Pros

General Info
Hydro Pros specializes in equipment and supplies for hydroponic, organic and greenhouse horticulture and gardening. We cater to home hobbyists and market gardeners who want to plant and harvest their own produce.
Email
Extra Phones

Fax: (586) 741-8243

Brands
Advanced Nurients, C.A.P. - Custom Automated Products, General Hydroponics, Hortilux, Humboldt County, Humboldt Nutrients, HydroFarm, Ionic, Lumatek, MaxLume, Raptor Hoods, Sentinel, Sunlight Supply, Titan, Xtrasun
Payment method
amex, discover, master card, visa
Location
Located on 23 Mile Rd. next to Rosey O'Grady's. Take I-94 east one mile, we are in Michaels Plaza on the right side of the road.
Neighborhood
New Baltimore
Amenities
10% discount for MMMP card holders.
Associations
Preferred HydroFarm Distributor
Categories

Reviews

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FC
Fred C.

04/04/2018

Overall
Selection
Service

I paid more then the price was on the goods I bought from them, I use to get a 20 % Discount now I had to pay 30% more Then the price that was marked on the products I will never go back I went there for 3 years, Yes I should have worn my glasses so I could have caught the rip off disappointed

coreyct
Edited: 02/04/2017
Overall
VERY IMPRESSED!!!

WOW! HANDS DOWN NICEST GROW STORE I HAVE EVER WALKED INTO!
COOLEST GUYS EVER

TC
Terry C.

02/19/2016

Overall

EVERYTIME I GO IN THERE I'M CONFRONTED WITH THIS COCKY S.O.B WHO THINKS HE'S GODS GIFT TO THAT STORE. HE'S POMPUS ARGUMENTATIVE, HE'S A LIAR, I REALLY THINK THE OWNER WAS DOING WAY WAY BETTER 3-4 YEARS AGO WITH THAT NICE YOUNG MAN HE HAD WHEN THE STORE FIRST OPENED. THIS DUDE HE HAS NOW I'VE APPROACHED ON A FEW ACCASIONS AND SAW THE SAME HORRIBLE TREATMENT COME OUT OF HIS EGOTISTICAL RAT TRAP.. HE SHOULD KEEP IT IN CHECK NO MATTER WHAT. A SALE IS A SALE HE LOOSES A LOT OF THEM WHEN I'M IN THERE OBSERVING HE B.S. WAY TO MUCH ON THE PHONE WHE WE NEED HIS HELP THE CUSTOME HAS TO WAIT FOR HIM TO GET OFF THE PHONE SERIOUSLY UNPROFESSIONAL. I LIKE THE GUYS AT GRATIOT GOOD TEAM THERE.

BS
Byron S.

03/31/2015

Overall

I went to the store for some hard to find supplies, which they didn't have. The employee helped me find what I was looking for instead of just saying no. Thanks

M.
Macro1976 ..

01/01/2015

Overall

Worst costumer service. I even tried to speak to the owner/manager with no better results I wouldn't go to any of the locations again. I will drive an extra 10mins just not to go to hdro pros again. Wonder why there are so many bad reviews.

dominin

02/06/2011

Overall
excellent

Was a great experience, had all my products and answered necessary questions, unlike other stores in the area that were just selling me oh equipment they explained the differences in the items of interest. Thanks

joshlinz0531

12/01/2010

Overall
DO NOT GO HERE

I PURCHASED ALOT OF EQUIPMENT FROM THIS STORE AND MY C02 REGULATOR MALFUCTIONED AFTER 3 WEEKS OF USE. I TOOK IT TO THE STORE AND HAD TO ARGUE WITH THE MANAGERS TO GET IT SWAPPED OUT EVEN THOUGH IT HAS A FIVE YEAR WARRANTY. I BROUGHT THE NEW ONE HOME AND HOOKED IT UP AND IT WAS BROKE SO I CALLED THE STORE AND HE SAID HE WAS NOT GONNA EXCHANGE IT. HE WANTS ME TO BUY A NEW ONE AND THEN HE WILL EXCHANGE IT HE SAID BUT I DONT NEED TO AND THEY ARE JUST TRYING TO SCAM ME OUT OF MORE MONEY. I CALLED AROUND AND FOUND ANOTHER HYDRO STORE THAT WOULD SWITCH IT OUT FOR ME. DO NOT SHOP AT HYDROPROS THEY DO NOT STAND BEHIND THERE EQUIPMENT. IF YOU WANT GOOD SERVICE AND CHEAP PRICES GO TO SUNNYSIDE HYDROPONICS IN EASTPOINTE HE STANDS BEHIND HIS PRODUCTS AND DTAKES CARE OF HIS CUSTOMERS. HE IS CHEAPER ALSO.

claimed iconBusiness Response12/21/2010

Hydropros stands behind its customers 100% in any way we can.The customer which none of the employees know who he is after supposedly purchasing alot of equipment from us brought us a broken regulator after 3 months we agreed to give him a brand new regulator to stand behind our customer satisfaction.Then the next day he brings back the brand new one we just gave him supposedly. so after discussing the situation with my distrubitor we told the customer we would have to send out his regulator for warranty and we couldnt keep continuing to give him a brand new replacement.Out of the couple hundred regulators we have sold we have never had an issue like this and we determined it has be something hes doing wrong to make the regulator malfunction .We always stand behind our products and would never try to "SCAM SOMEONE OUT OF MONEY" we have too good of a reputation to do that .Our prices are consistently lower than the competitors .Shop at one of our 2 Hydropros locations and then shop at sunnyside guaranteed you will come back to Hydropros.When it comes to knowledge and customer service nobody compares to Hydropros!

This listing has been claimed by a business representative.

Details

Phone: (586) 741-8805

Address: 30504 23 Mile Rd, Chesterfield, MI 48047

Website: http://www.hydropros.com

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