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Amy L.

10/07/2012

Overall
STAY AWAY....especially if you have children

I am a single mom and brought my children here (3) on a Saturday night for the buffet special. I have 3 and 4 ur old boys, Children 4 and under are "supposed" to be free. While half way through my dinner the waitress comes over and tells me her manager had asked my son how old he was when we were at the buffet and he said 5 so she would have to charge me. I told her he doesnt know he hasnt even started school yet and she said she didnt care to take it up with management. Never came back asked how we were or anything. Thr manager rang us up so I asked if I need a birth certificate next time to prove he age and she said ," No that does'nt prove it, it could be anyone's birth certificate" she said her workers ask all small children their age and go off what the child says...WOW interrogating small children. Bottom Line, this Shoney's is losing money because of their lousy horrible work staff and is trying to charge every penny they can to make up for it! 2 parties behind me waiting to pay were also very upset complaning about their waiters/waitress's and stated they would not be back due to the rude service. Please go a little further to the Hull St Shoney's or Colonial Heights. The Chester Shoney's needs to fire all of their management! I will never go back....

styxnite

05/14/2011

Overall
Be Cautious

Really bad experience from the time we walked in until we walked out. The buffet items did not look fresh so I ordered from the menu. The chicken nuggets came out nice and hot so I decided to cut one down the middle to let it cool off. Thank goodness I did that because I discovered that the chicken was NOT cooked in the middle! We showed the manager and he quickly removed the plate w/o saying a word to use. The server came back with our ticket and said 20% was deducted. A $17 ticket and I only ate 2 bits of lettuce! Done with Shoney's.

Details

Phone: (804) 748-9087

Address: 12531 Jefferson Davis Hwy, Chester, VA 23831

Website: http://www.shoneys.com

More Info

General Info
Family dining destination for over 70 years. Serving freshly prepared, All-American food for breakfast, lunch and dinner. Fresh, healthy menu + All You Care To Eat Fresh Food Bar and legendary desserts. Since 1947, Shoney's® has served fresh, tasty food at affordable prices in a place that feels just like home. We have a plentiful variety of menu choices to satisfy just about any appetite; including mouthwatering menu items like our fresh, never frozen All American Burger or our nearly famous Hot Fudge Cake. And what trip to Shoney's® is complete without a stop at our Freshly Prepared All You Care to Eat Fresh Food Bar? With restaurants in 18 states, there's a good chance Shoney's® is in your neighborhood ready to serve you and your friends and family. Whether you're in your hometown or on the road, we invite you to come in and enjoy an American slice of life.Family dining destination for over 70 years. Serving freshly prepared, All-American food for breakfast, lunch and dinner. Fresh, healthy menu + All You Care To Eat Fresh Food Bar and legendary desserts. Since 1947, Shoney's® has served fresh, tasty food at affordable prices in a place that feels just like home. We have a plentiful variety of menu choices to satisfy just about any appetite; including mouthwatering menu items like our fresh, never frozen All American Burger or our nearly famous Hot Fudge Cake. And what trip to Shoney's® is complete without a stop at our Freshly Prepared All You Care to Eat Fresh Food Bar? With restaurants in 18 states, there's a good chance Shoney's® is in your neighborhood ready to serve you and your friends and family. Whether you're in your hometown or on the road, we invite you to come in and enjoy an American slice of life.
Email
Extra Phones

Phone: (804) 748-9740

Fax: (804) 748-9740

Payment method
amex, discover, master card, visa, all major credit cards
Price Range
$
AKA

Shoney's Chester

Categories
Other Information

Parking: Lot, Private

Wi-Fi: No

Bike Parking: No

Attire: Casual

Cuisines: American, Breakfast, Brunch & Lunch

Alcohol: No

Takes Reservations: No

Outdoor Seating: No

Price Range : Below Average

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