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(704) 333-1060Visit WebsiteMap & Directions500 Bradford Dr # ACharlotte, NC 28208Write a Review

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maryhargrove

06/19/2012

Overall
I have used Occasions many tim...

I have used Occasions many times over the past 14 years for my business lunches. It is very clear there are bitter people who if they dont' get what they want or cannot afford catering willhblast a company on the internet. I see it all the time as I own a marketing firm. THis company does a wonderful job and they are never rude. Please feel free to contact me as a reference for this company.

mhoward02

05/05/2012

Overall
This company ruined my sister'...

This company ruined my sister's wedding. They were rude. The food was a solid okay. It would have tasted great if it had not been cold. The owner, Melissa, was anything but sweet. She acted as if we were all in their way and my sister's wedding was the last place she wished to be. They varied from the time schedule to cut the cake, serve dinner and the toast. Don't wont your money, because you're only going to get one wedding day.

claimed iconBusiness Response06/19/2012

How many times are you going to keep posting the same review over and over, acting like you are different people. Don't you have other things to do. You know the truth Megan Vincent and Linda!

This listing has been claimed by a business representative.
carsons_mom

03/27/2012

Overall
BEWARE! Horrible catering comp...

BEWARE! Horrible catering company! Do Not Use! RUDE, RUDE, RUDE!

tonyp.

03/27/2012

Overall
I would like to take the time ...

I would like to take the time to respond to the review of Megan V. I have used Occasions Catering for both corporate and social events. I have also recommended them to several contacts as well as personal friends. I have always had consistent professional service not to mention mouthwatering quality food, and yes salt and pepper was provided.



You've said they cut the cake early. I find that incredibly hard to believe. I have been to 3 weddings done by Occasions and that has never been the case. Why would someone take that upon themselves? Maybe they were told to do that by someone in the party?



From my personal experiences with this caterer I have to say it is hard to believe that a lot of what you are saying holds truth and validity.



Melissa and staff please hold your heads high and don't this get you down! You guys do a great job 100% of the time I have had the pleasure of working with you! Keep it up!



Oh and I am not on Occasions payroll!!

megan.vincent2

03/24/2012

Overall
I wish I could give them zero ...

I wish I could give them zero stars. Owner, Melissa, was the sweetest women in the world until I signed the contract, then she started getting short, rude and not wanting to help us. We constantly got different answers that came from their office. The day of my wedding they cut my cake prior to us cutting the cake and 30 minutes prior to the scheduled time. I have e-mails with the agreed time schedule on it. I now have no pictures of my cake or of us cutting it. They even started serving dinner 30minutes early, so we did not get to complete our pictures. They began to provide horrible customer service the moment we signed the contract. They were rude and even arrived late the day of the event. They arrived at 3:45pm for a 4pm wedding, instead of the agreed upon 2:45pm. We asked for refund for the cake and they offered us a free catered party for up to four people and stated we would have to pickup the food in Charlotte since we lived in SC. Also, the food was cold day of. When guests asked for butter for the bread or salt&pepper Occasions stated they would not provide such items because it would be an insult to the chef. I believe any positive comments are from the company themselves. If you have any questions about my experience, feel free to ask. I can send you both pictures and guests stories. If I can help prevent one other bride from going through what I went through, then I will feel a little better about my horrible experience.

claimed iconBusiness Response03/26/2012

It is unfortunate these brides have gone as far as to make up these lies about Occasions Catering. From the start Linda and Megan (the brides) were asking for things for free and complaining about the price. We actually were surprised that they signed with us as they kept trying to negotiate the proposal. If our prices were as high as they stated, why would they even book our services? The experience with them was trying at best. They “forgot” they did a tasting and wanted another one as the wedding date neared (which we honored); they “thought” we told them champagne glasses were included so we gave them to them to avoid argument. They tried to get free champagne and trade one thing for another on the contract. They constantly blamed the “miscommunication” on different staff members telling them things, but they were dealing with the same representative the whole time. Megan and Linda would call us or show up at our facility several times without appointments demanding our time and bullying us into getting what they wanted. We had to ask for money two weeks before the event (not days) because they did not pay the balance. The day of the event, Occasions DID NOT show up late, nor did we serve cold food, we never guarantee arrival time anyway, only set up time. If you see on these reviews from the bride and her “sister” (whom we were told was a hired wedding planner), the times they claim we showed up do not match. We were told (in emails which we have) that the food and service were great. Things went bad because the “wedding planner” (was introduced to us minutes before the event started) told our manager to “go ahead and cut the cake” while the champagne toast was going in. Our manger knew this was odd, as typically the bride and groom (or bride and bride in this case) cut the cake first for pictures, but the planner was the one he was instructed to listen too, so he did what he was told. These brides emailed us saying they “expect a full refund for their cake and the rental dishes and plates (an odd request).” After back and forth conversation with the brides they said the wedding planner would match what we offered back (monetary) as she was also at fault for telling our catering manager to cut the cake too early. Although we do not feel we were guilty of any wrong doing, we offered $50 or a free catered meal for four people (value of $200) as we feel we need to do whatever it takes to make the customer happy. Because we did not refund the whole price of the cake, nor the rental dishes and forks, they decided to slander Occasions and make up these lies. It is a shame there are people in this world that can threaten people’s livelihood and still sleep at night. This review is totally false.

This listing has been claimed by a business representative.
haileybear

10/02/2011

Overall
Occasions catered my sister's ...

Occasions catered my sister's wedding this summer and did a fabulous job. Melissa went out of her way to meet us after the rehearsal dinner to give us a key to the facility and just weny above and beyond. The food was wonderful and plentiful, the seafood station was a big hit. Thank you and nice job.

jennyhen

05/21/2011

Overall
Occasions Catering caterered m...

Occasions Catering caterered my dad's 80th birthday party last Saturday and they did a wonderful job. Despite the rain and bad weather they smiled and did their job. You would never have known what they were dealing with from the back of the house( the party was outside at a park, with no shelter for the caterers).

Nice work Occasions, you are very professional.

Details

Phone: (704) 333-1060

Address: 500 Bradford Dr # A, Charlotte, NC 28208

Website: http://occasionscater.com

More Info

Email
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Services/Products
Wedding Supplies.
Payment method
visa, master card
Neighborhood
Thomasboro - Hoskins
AKA

Occasions Catering & Event Planning

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