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SH
Sheryl H.

03/29/2018

Overall
Atmosphere
Food
Service

There is always something with them ,either cant get in register,so cash only or don't open on time, one time lost key to usual door customer had to find which door is open, slow never enough people on board and bad customer service cant get order right bad management runs out of stuff like no frappe and no double quater pounder no coffee stirers. need better management or close down ,because they are losing customers

RT
Ray T.

10/14/2016

Overall

Manager called me a liar, then owner promised to "have a conversation."

That's the level of interaction and professionalism you can expect at this location. I strongly encouraged the owner to go and listen to the security tape to see what actually transpired on this visit - since guess what, she tells a different story.

I'll call back and update in a week to see if any such effort was even made, or if the 'conversation' alone was enough response when a M-A-N-A-G-E-R openly calls a customer a liar in front of her crew and other waiting customers over a $1.50 food item. All this over trying to get cold french fries replaced (while making yet another order) - and with, I should add, the fries and bag in my hand! Disgracefully disrespectful and remarkably petty.

This place has lost a very steady customer for life - and one of the VERY few who ever gave it a positive review anywhere.

Details

Phone: (704) 523-7391

Address: 2625 South Blvd, Charlotte, NC 28209

Website: http://www.mcdonalds.com/

More Info

General Info
We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald's App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection.
Services/Products
DriveThru GiftCards McDelivery MobileOffers MobileOrdering WiFi
Payment method
discover, master card, visa, amex, cash
Neighborhood
Sedgefield
Categories
Other Information

Cuisines: Yogurt, Burgers, American, Sandwiches, Hot Dogs, Fast Food, Ice Cream, Healthy, Diner, Cafe, Omelets

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