Juvi Hair Spa

The salon Juvi overall embodies a nice concept. However, the stylist Dominique is horrible. Her customer service and attitude sucks. When I called to schedule an appointment she kept me on hold for 10 minutes and then hung up the phone in my face. On another occasion, I left a message for her to call me back and she did almost 2 weeks later. The timer concept for keeping the hair relaxer on the hair is by the book however hair textures differ and only leaving the relaxer on for 10 minutes will not straighten very coarse textures (i.e. my hair). So after about 2 weeks after getting a relaxer I had a lot of new growth. Dominique will not let you come back in before 6 weeks for a relaxer so can you imagine how much new growth I had. My hair was totally under processed thanks to Dominique. I would not recommend Dominique at Juvi to anyone!!

JUVI Hair Spa is great! Two very enthusiastic thumbs up. I was sold the very first time I received hair services a few months ago. I have been going on a regularl basis for a while and can see dramatic improvement in the quality and texture of my hair. The staff is professional and friendly too which is a plus! However, the best thing about going to this salon is that your hair appointment will start as soon as you get there, not an hour later which is how it usaully is at most hair salons. And there's no sitting under the hair dryer for 2+ hours so that they can work on somebody else because they've overbooked their schedule. Excellent job ladies! Keep up the good work!