Jafrum International Inc

I’ve never posted or wrote a review before so I’m going to copy the format.

I purchased Jafrum branded saddle bags about 3 months ago. I purchased them partially due to the low cost and so I thought high quality. Their “ Warranty” sounds too good to be true ( it is ). I found negative reviews about them on yelp and other sites, but thought they were just disgruntled customers. I knew from the low price of them that they weren’t going to last forever. Unfortunately, after only 2 months of weekend riding use, they’ve started to fall apart. I didn’t fill them up and use them more than 5 times. Barely even got to store anything in them and the seams and glue starts coming undone. I contact Jafrum regarding this issue and mention their warranty. They refuse to issue a refund to me and actually blame me for everything. They mentioned my poor installation and handling of the saddle bags caused the glue and stitching to be undone. I am currently in the process of having my credit card do a chargeback on them. I know most people would let this type of thing go, but unfortunately for me. Money is tight and I don’t just let overseas companies come and crap on me.



Jafrum is a crappy overseas based company. Their customer service reps don’t make any sense! They don’t know what to do, go on their online chat and its like talking to a robot that doesn’t make any sense. Stick with a reputable American Company like Revzilla, Motorcycle Superstore or any other company. Don’t buy cheap products that seem too good to be true. These saddlebags looked 2x better in the photos, but I let that slide at first.. look where it got me.

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I was urged by another person from yelp to write and post reviews to spread the word. http://www.vstarforum.com/Jafrum-Review-Bad-experience-Thread

Look at that thread and notice how on all the review sites, they have so many ‘ fake ‘ customers writing great reviews. They have to have so much negative PR that they have a full time staff writing good things about them! .

I bought some saddlebags for X-mas from Jafrum. I liked there price and liked the fact that they have a hard body. However I was disappointed to open the box and see sagging lid. Not a big Deal, I called them to return or exchange the bags. To my surprise they said there is nothing they can do about it and if I want to return the product I have to pay the return shipping which is 35 dollars at ups. From the pictures you can tell that nobody in his/her right mind will put bags like this on their bike. How do they expect people to accept products like this? Well I have learned my Lesson i.e you get what you pay for.

Not to Mention when I Googled Jafrum Reviews. I found hundreds of angry customers like me the only regret is that I wish I had done this before I made the purchase.

Well to make the long story short if you have any suggestions please feel free to let me know because this is so unfair that I have to pay return shipping on the bags that are so poorly made.

I think Jafrum is really a good company. Just purchase a helmet at that store last month and it was great. Really. If you have not tried buying in the store, then, I suggest, you should. They have great items and apparels for riders.

I broke my helmet last month and my friend recommended me to purchase at Jafrum. I did purchase a full face helmet and it was great! It really fits my head and I can feel that I am secure whenever I drive in my motorcycle. Last week, I decided to purchase a leather jackets and the product really amaze me. I recommend Jafrum for motorcycle gear.

Jafrum is the best! Best in quality and products. I bought this motorcycle vests from Jafrum, a denim one since I really love these kind of clothes. So I purchased one for less than $40. So I was happy because it really suits my budget. So when it arrived in our doorstep, I was excited to see how it was. When I opened I was really amazed by how great the item is and it really fits me well. So I was really happy. I got to have a denim jacket that is way cheaper and it is in great quality.

Jafrum is the best. I bought a Bell motorcycle helmet in jafrum and days after I received my packaged but the helmet won't fit me so I had no choice but to make a call to jafrum and have it replaced. When I called, a female answered and I explained the head-size situation and she told I have to do is send back the item and for few days it will be replaced. So after four days, another packaged arrived and when I wore the helmet its the perfect size. Jafrum is definitely the bet and the ship fast. I am grateful to www.jafrum.com.