Enterprise Rent-A-Car

I'm a regular Enterprise customer and I'm normally satisfied with the service. However this rental I was disappointed. I decided to use the fuel prepay service for the 1st time but only after being told that I could prepay for a half tank of fuel. I returned the car with more than 3/4 of a tank and I was still charged for a whole tank of fuel.

I always appreciate renting from Enterprise. Service was prompt--even quicker than I've been used to at airports where I've reserved a car in advance. The 2015 Corolla that we rented was clean inside and out and well equipped--cruise control, backup camera, good radio.



I definitely recommend Enterprise and will rent from them again.

I rented a vehicle thru a 3rd party reservation site and had a few hiccups when I arrived. Kim, the desk agent, was fabulous. Extremely helpful, came up with workable alternatives to my issues. On a side note, I don't blame enterprise for the signage/way-finding issues. CLT has been under construction for such a long time it's hard time keep up with the changes.