Duckwall, Richard W DVM

I'm so sorry you were unhappy with your experience speaking with our receptionist. We strive to be helpful, informative, and welcoming to new clients. She certainly should have told you about our hospital, the process for scheduling a dental evaluation and subsequent cleaning. Sharon Lakes is proud to have the reputation of not only being at the top of our profession medically, but also when it comes to personal relationships with our clients & patients. I apologize that this was not your experience with us. Regarding the coupon itself, we did not know that YP.com had put a coupon on our listing -- your call alerted us to this. Because the coupon was inserted without our knowledge, our team was unprepared to be asked about it. I hope you will consider calling on us again to care for your dog. Erin Lyman Office Manager Sharon Lakes Animal Hospital