Charlotte Garden Inn Suites

This place is nasty from the lobby it looks nice but the rooms are not. i had a run with the manager, she wanted to charge me more for a room after one of the girls working there told me one place i told her that i wasnt paying and to give me my money back she told me no that they dont do refunds after 30mins of going back and forth her i got my money back and left. She was a rude person with no people skills, for a white lady she gives all white people a bad name. What they need to do is replace her.

To the review above,it is spot on!!!! Late one night in october we went to this hotel to look at one of their rooms. Now mind you we stayed here a few months ago and last year, and it wasnt bad like now. When we returned to see the room, we noticed they got rid of their electric locks and used keys, their was dirt and someones hair weave matted onto the floor, white powder (bug powder i suppose) around and on the beds, depressing lighting and dead carrpet floors. It also stank badly. Then they had the nerve to say they renovated. The front office also smelled of weed. PLEASE do not come here! The BED BUGS will bite!

My daughter and I woke up to insect bites all over our bodies. After reporting the issue to front desk clerk, they had someone come inspect the room and he found bed bugs! The hotel general manager refused to speak with us at first, and when she did speak she was extremely rude and unprofessional!