Ashley HomeStore

I would not recommend Ashley to anyone. This has been a nightmare! I had delivery dates changed 3-4 times since my purchase 3 weeks ago. They would not take away my old mattress as the sales receipt clearly stated they would and I had to beg the reluctant delivery guys. I went in for a refund and the store manager was very unprofessional and mumbled "what changed, what changed" instead of offering some professionalism that would have saved his sales with me. I cancelled the entire order of a bed and sofa because of the run around and lack of efficient communication to the customer that this store/company showed. I am still waiting for my refund 5 days later. I guess it will be a battle fighting for my money back they so freely took since it has been a struggle with the entire delivery process from the get go. Friends of mine have had Ashley furniture before and just beware the leather does flake and peel and they will not fix it even with a warranty. They are scammers. Take your business elsewhere. La-Z-Boy (or others) have free guarantees and friendly service and better promotions. Try somewhere where your money matters and quality is better.