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General Info
Ericson Automotive provides quality auto repair and towing at reasonable prices. Located near the UNI Dome in Cedar Falls, Iowa, we can handle all of your automotive needs, from simple tune-ups to complete overhauls. We work on both foreign and domestic vehicles, and there is always a qualified mechanic on duty. We provide: • Computer diagnostics • Electrical work • Inspections • Suspension • Brake service • Oil changes • Tire and battery sales We also provide fast 24-hour towing and roadside assistance, including: • Light and heavy towing and recovery • Towing recovery and starting • Damage-free equipment • Roll back • Car lock outs • Local and long-distance towing With over 45 years of experience and ASE-certified mechanics, you can count on Ericson Automotive to take good care of your car, truck or SUV. For your convenience, we accept Visa, MasterCard, and Discover. Call Ericson Automotive today to schedule your auto repair or maintenance or for quick 24/7 towing!
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BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Brands
Interstate, Raybestos, Titan
Payment method
discover, visa, check, debit, mastercard
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Reviews

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UC
Unhappy Customer

12/13/2016

Provided by DexKnows
Overall
Unpleasant Experience, Overpriced Tows, Sexist Comments to my Fiance, and Hidden Fees

I would highly suggest avoiding this particular mechanic. Everything started out pleasant enough. However the moment he learns that there is no more money to get from you he turns on a dime. We had a car that broke down. He told us he would pick it up and tow it to this location by 1 and contact us about it by end of the work day. He didn't pick up the car till 3 and we received no call and contacted him the following day at 2.

The vehicle had more problems than we wanted to deal with. So we decided against putting any more money into the vehicle as it was starting to cost more and more to keep up and running. After that decision was made he decided to try and sell us on one of his many used cars. During this experience he made snide comments calling past customers dumb for purchasing new rather than buying from his plethora of 100,000+ mile Buick Park Avenues and Pontiac Vibes. Not saying those cars are poor choices. I just believe you shouldn't talk poorly about your customers to other customers. He then continued to make remarks to my fiance about how girls purchase cars for dumb reasons. We told him that we had to wait for her title to be mailed to us from her parents house. He told us not to worry about anything and that we could pay when everything was sorted.

We shopped around and decided to purchase a newer car elsewhere. Upon calling and discussing that we would be transferring the old vehicle for salvage he took a turn for the worse. Telling my fiance that since we didn't have any work done or purchase his car that she would be charged a fee for every day the car had been in his lot. This charge was never mentioned until today. We were both at work so getting the title to a salvage place today was not possible. He then rudely stated that it would be another $20 then and hung up on my fiance.

I would highly suggest once again avoiding this particular mechanic. We only happened upon it as our regular mechanic was unavailable at such short notice. Please feel free to deter all your business from Ericson Automotive in Cedar falls. A better choice would be my main mechanic in the area Corky's Car Care. Cory and his crew have been taking care of our vehicles for roughly 2 years now with quick, reliable, honest, and affordable service.

Corky's Car Care
435 West Parker Street
Waterloo, IA 50703

319-232-0450

JN
Jack N.
Edited: 09/12/2016
Overall

Ripped me off! G. Charles Ericson is named as the defendant in my complaint against him before the Iowa Attorney General. On the morning of Nov. 9, 2015 I brought in my vehicle and told the man when I dropped it off, I only want to find out what's wrong; I will pay only 75 to a hundred dollars, nothing more. By noontime, he had swapped out two sensors and made the engine performance problem ten times worse, and insisted I pay him $ 348.82. Two sensors I could have put in myself in twenty minutes, that I didn't authorize. I had to invest many 100's afterwards trying to clean up his ignorant mess. This man is a total shyster. Steer clear of him. Send me $ 450.00 any time. 9951 Atlantic Boulevard, Jacksonville, Florida 32225. Interest, expenses, time and supplies have added up to well in excess of $ 101.18, Your violation is of Iowa's "Deceptive Trade Practices" Act in the motor vehicle repair trade, Code of Iowa, Title XIII, Section 537-B, subparagraphs 3, 4 and 6. Look it up and see

DT
Dayna T.

09/18/2015

Overall

I have had a long working relationship with Chuck Ericson dating back to the early 80s. At that time I had an old pickup that was in bad need of repair. Chuck was able to bring it back to good condition. Recently I purchased a 1929 Chrysler classic car and it needed some repair. I knew that Chuck would be able to correct any automotive problems .... and it did have some! Currently, I'm proud to say the car is in tip-top condition thanks to Chuck's expertise. I would have no reservations about recommending Chuck Ericson and Ericson Automotive Company to anyone. He is fair and his labor rate is the lowest in the area. Don Timmerman

anonymous

07/24/2014

Provided by Superpages
Overall

Chuck always takes care of us - he gets us in right away. Always gives us a quote on the work and usually comes in under what he quoted. Last time we had our car there - it involved a lot of work and he only charged us half the labor fee he could have. Would highly recommend Ericson Automotive!

anonymous

08/15/2012

Provided by Superpages
Overall

I was looking for a car. he said on wednesday he would be getting in exactly what we have been looking for. my girlfriend said "call us when its in and we will be there with cash in hand" he said "ok you get the first shot at it." we deal with a stressfull week having only one vehicle between the two of us. we stop car shopping because we really wanted this car! wednesday morning rolls around..... I call him. He says "oh i sold that car" I called you yesterday. LIE ! received no call at all from him. he then tries to sell me an older, higher milage car.... not what we wanted !! I guess its for the best. I would rather give my stack of 100 dollar bills to someone that doesn't straight out lie to me !!!

mmcclan

01/27/2011

Provided by DexKnows
Overall
DON'T GO TO THIS GUY EVER!

Chuck is a rip off. My daughter goes to UNI. She had a flat tire. She called Allstate roadside and they gave her Chuck. He called my daughter stupid a few times. He took money from her never fixed the tire. My wife had to call the police on him because of his shady practice. Parents--never let your kids have anything to do with this guy.

scornedgirl2011

01/26/2011

Provided by DexKnows
Overall
ERICSON IS A THIEF!!

In June of 2009 I had Ericson tow my car to his shop because it wouldn't start. I asked him to take a look at it and let me know what the issue was. The next day I received a call from him telling me that I owed him almost $400! He had supposedly replaced my starter with a rebuilt one without even calling me first to make me aware of the necessary repairs! He then proceeded to tell me that he would not return my vehicle until I paid the amount in full. After days of haggling, (and borrowing cars from family to get to work and school,) he agreed to let me pay half now and half later. I paid half of the cost, left the shop and never looked back. He harassed me via telephone for months until I finally changed my number. I made a complaint to the better business bureau with regard to this matter. Chuck was a bully and a crook! The receipt he gave me was so jumbled you couldn't even read it. PLEASE, PLEASE, PLEASE don't take your business to this man.

scornedgirl2011

01/26/2011

Provided by DexKnows
Overall
ERICSON IS A THIEF!!

In June of 2009 I had Ericson tow my car to his shop because it wouldn't start. I asked him to take a look at it and let me know what the issue was. The next day I received a call from him telling me that I owed him almost $400! He had supposedly replaced my starter with a rebuilt one without even calling me first to make me aware of the necessary repairs! He then proceeded to tell me that he would not return my vehicle until I paid the amount in full. After days of haggling, (and borrowing cars from family to get to work and school,) he agreed to let me pay half now and half later. I paid half of the cost, left the shop and never looked back. He harassed me via telephone for months until I finally changed my number. I made a complaint to the better business bureau with regard to this matter. Chuck was a bully and a crook! The receipt he gave me was so jumbled you couldn't even read it. PLEASE, PLEASE, PLEASE don't take your business to this man.

YK
you know

01/19/2011

Provided by DexKnows
Overall
biggest scamer i know

the owner of ericson auto is a huge scam artist. Please everyone watch out. He will charge u for stuff he doesn't do. He isn't a certified tech. He steals 5 gal of gas with every fuel pump he does. He cuts corners worse than anyone ive ever seen and He is racist and unprofessional. Stay clear of this place.

markus226

12/24/2009

Provided by DexKnows
Overall
a rip off, unprofessional, did not fix the car, charged me a lot of money, bad service, bad mouth

Problem/Service Date: 07/27/09Took my Mazda MPV for repair; the Engine light came on. Showed it to Mr. Ericson. He gave me an estimate of $130. I asked him to fix the car because my wife needed it to visit relatives within next couple of days. In order to get the business first he was nice to me, so I left van with him. After 2 days, he asked me to pick up the van. He handed me a receipt for $393.78 and told me that I could not pick up the van until I wrote him a check for the said money. Upon inquiring how did he come up with the bill, he got real upset and start yelling at me. Start talking bad about my ethnicity and migrant background. I decided to pay him and leave since this guy was out of control, bad mouthing and cursing immigrants. Ericson was very unprofessional, unethical and fraud. He gave me a fuzzy receipt which does not tell me anything. On top of that when my wife drove to see her relatives, the engine light came back within 3 hours of drive. When I called Ericson Autom

DP
Dalton PHC

06/09/2009

Provided by DexKnows
Overall
Excellent Service

We have used Erickson's on many occassions and have had nothing but good experiences with him. When we have a problem Chuck makes us a priority and gets our fleet back out on the road quickly. He's even towed some of our vans back to town so the technicans can switch vehicles and get back to work. We definitely recommend Erickson's to anyone looking for great prices and great service.

cedarfalls

06/09/2009

Provided by DexKnows
Overall
Auto Service

I had an excellent experience at Erickson Automotive. Chuck diagnosed my problems quickly with both my truck and van and told me exactly how much it would cost. I have recommended Erickson to numerous friends and coworkers. I highly recommend Ericksons.Carol Vaske, Cedar Falls, IA

anonymous

05/12/2009

Provided by Superpages
Overall

I will never go back. They had said my car would be worked on that day and they would call me when they figured out what was wrong. They did not work on it that day or call me. The next day I called them and they said they just got it into the shop. They never once called me to tell me what was wrong, or to see if it was OK to do maintenance that did not need to be done but they did it anyway and charged me for it without my consent. Do not go to them.

anonymous

05/12/2009

Provided by Superpages
Overall

I will never go back. They had said my car would be worked on that day and they would call me when they figured out what was wrong. They did not work on it that day or call me. The next day I called them and they said they just got it into the shop. They never once called me to tell me what was wrong, or to see if it was OK to do maintenance that did not need to be done but they did it anyway and charged me for it without my concent. Do not go to them.

Details

Phone: (319) 277-1070

Address: 9032 University Ave, Cedar Falls, IA 50613

Website: http://www.ericsonautomotive.com

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