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08/22/2012
First impressions are everything. It should have been a red flag when he answered the phone by saying hello. I had to ask him who I was calling. The customer service is VERY non-professional. You do not want this company to do anything to your landscaping or sprinkler system. He quoted me a price but failed to mention the $75 dollar hourly service fee. When I called and asked him about it he told me he tells everyone about it.I have a very good memory and I KNOW HE DID NOT TELL ME THIS. The price he quoted me for the parts was even wrong. When I told him I had no idea about that service fee he told me he has all calls recorded, but when I asked to hear it he told me to pay what I thought was fair.
I have tenants in my house that want to know when someone is going to show up at the house. I had to call him many times to get a date and time as to when he would be there, however he did not show up when he said he would. This happened more then one time. I don't think this company has any idea how to keep a schedule. I WOULD NOT RECOMMEND THIS COMPANY TO ANYONE, EVEN SOMEONE I DON'T LIKE. FIND SOMEONE ELSE. ANYONE ELSE.
10/09/2009
This company is great! We had construction damage, and needed to retroute the sprinklers. They did that, and checked out all the others to be sure they were adjusted properly, and all for 1/2 of what the other bids were. Then, after the construction was over, they came out and repaired the landscaping damage; very professional, very efficient. We are so pleased! Peter even walked around with me and advised me as to what to do kill the weeds in the lawn. They are our new yard guys!
Details
Phone: (208) 455-7706
Address: 11479 Saranac St, Caldwell, ID 83605
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