- (336) 506-7164
615 Chapel Hill Rd, Burlington, NC 27215
More Info
- BBB Rating
- AKA
Direct Tire Service
- Category
Reviews
03/15/2014
I tried this place once years ago and they didn't put the tires on tight and the bolts feel off when I left. I went a few weeks ago and noticed there were different workers so I was expecting better results. Boy was I in for a surprise!! I went in and the guy was nice and explained I needed one tire. He talked me into a complete set of used tires that we're not the same size as my original tires. They finished in record time and I was impressed. When I got to work an hr later I was shocked to see the back tire completely flat!!! I called them up they didn't even offer to send anyone out or help me get the car to them. I was able to get from Mebane to burlington with a friends help and air. I get there they take the tire off and find the reason it was flat was they forgot to tighten the air stem!! I then had to ask them to check the rest of the tires and another one had a slow leak. On my way back to work I noticed a bad shake my boyfriend took it back the next day and they hadn't balanced the tires!!! After they did that it still had a shake but not as bad. Then I went to the dealership and they checked the tires when they changed the oil and told me the front tires tread was so low I would have to get them chanced in a few months!! After that I had to invest in two new tires in the front. Then 2 days ago I got my back breaks changed. The man that changed them told me that the bolts were so lose his 110 lb wife could have taken them off no problem. I will never ever entrust my car and the safety of the people that ride in it to such a horrible careless business again.
06/25/2012
Provided by SuperpagesI went by here late in thesoon afternoon and asked them if they could do some work for me the next day. They insisted they could get it done that day. 2 and 1/2 hours later (9:45pm)i had to drive home on a leaking tire because tbey couldn't stop the leak. They stopped work on my car for every customer that came in after me. I was literally the last one out. Never would i use this business again or recommend it to anyone.
Details
Phone: (336) 222-0546
Address: 1845 N Church St, Burlington, NC 27217
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