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08/07/2013
I setup an appointment for a duct work quote with Tina (I think?) for the next day between 0800 and 0830. She said she would call me in the morning to confirm who would be coming out, but I never received a call. I called at about 0845 because no one had shown up. The woman I spoke with asked Tina in the background if she called me this morning, came back on the line, and told me the person was in traffic and would be here in 30-45 minutes. My response was, “wow, that’s a while. I guess I’ll continue to wait.” She quickly something to the effect of “ok” or “that’s fine” and hung up. Joshua and Sergio pulled in my driveway at 0918. Nice guys, they seemed knowledgeable, they wrote me a proposal on the spot, and said they could do the work as soon as I was ready. I'll revise this review if I decide to use them for the work.
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Phone: (703) 764-0005
Address: Burke, VA 22015