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FRSR LLC

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TH
Thornton Home Owner

01/27/2020

Provided by DexKnows
Overall
Warning - sloppy work, personal insults, non-responsive, don't pay suppliers. Stay away

Please read the other bad reviews. My experience with them is terrible. Just one of the many sloppy work examples. They put weed barrier down first, stone second. When it was time to plant shrubs they scraped away the stones put the dirt on top of the weed barrier. Then tried to hide the dirt under the stones. Of course this defeats the whole purpose of putting down weed barrier. When I asked them why they did that they just shrugged and dismissed it When I said they would need to fix it they sent two guys with shovels. they just mover the stones around to hide the dirt better. Of course fixing it properly would be a huge job so they wouldn't do it. Everything they do is like this. One sloppy screw-up after the next. Hoping you won't notice if they can just hide it. Don't hire this company.

Tyoung

06/19/2017

Provided by DexKnows
Overall
Just don't

Horrible, horrible company!! Owner is a incredible liar and cheat, I hope this review helps someone from going through the ordeal I did.

DV
Dave V.

03/27/2017

Provided by Superpages
Overall

Save yourself a huge headache, just avoid!!! Do a little due diligence ( yelp. BBB reviews, etc.. ) So many ethical companies out there that will honor warranties and stand by their work, this will not.

CCellar

03/07/2017

Provided by DexKnows
Overall
Good Company

Eddie was the foreman on the job and he did an excellent job. The project had some very rocky parts because of the decking I chose...but all in all they did a good job. Eric the owner at times was a bit difficult to navigate, but in the end came through. I think it is important to be available while the project is going on so you can correct potential errors on the spot. I spent more working with them...but am pleased with the deck.

CF
Cindy F.

12/12/2016

Overall

We hired FRSR after attending the home show in Sept. to install a concrete patio in our backyard. We worked with Matt first, he drew up the plan and gave us the price which was very reasonable. Then Eric and Adam took care of our project, both were very helpful and professional, they even made changes we requested after the forms were up. The crews were excellent, cleaning up every night before they left. We are very happy with our new patio and will recommend FRSR to every one. Thanks to the FRSR team, we so appreciate you.

DV
Dave V.

03/06/2016

Provided by DexKnows
Overall
under no circumstances use this company!!

Far and away the worst experience I have ever had with a company. Please do your due diligence and save yourself a huge headache and money, check out the BBB site and yelp for a true picture of this company. They did a patio job for me that completely and utterly failed, made many promises and delivered on none.

JM
Judy M.

11/07/2015

Provided by Superpages
Overall

My husband & I hired FRSR to install a large concrete patio, sit walls and grill area. It was a big job so we were a bit skeptical with signing a contract with any construction company. Soon after signing the contract we received emails from the owner and project manager and our comfort level had increased. Adam, the project manager then followed up with more phone calls and emails to let us know that they were running almost a week late with the start of the project. We were very appreciative of the constant communication and felt very comfortable when he work began. When the work started, the crew was very east to work with and answered all of our questions. The craftsmanship is absolutely wonderful and we couldn't be more happy with our new patio.

finstock.bobby

01/08/2015

Provided by Superpages
Overall

iI found FRSR on a mailer that had been delivered to my home and decided to give them a call for my concrete patio. The salesman that came out was very professional and helped me with several designs and options for my patio. My wife and I finally made a decision on a concrete patio with seat walls, lights and a pergola. THe crew that showed up to do the work were very easy to work with and willing to answer all of my questions. The project manager was also great to work with and was always available to help me with small changes and scheduling questions. When the work was complete, I was very impressed with the quality of the overall product. FRSR was very easy to work with and all of the employees were very helpful. They treated us as if we were their only client and we really appreciated that..e., A local favorite, or highly recommended because

mrbrownstone76

11/24/2014

Provided by Superpages
Overall

I could not have been more impressed with the service that I received from FRSR. The ideas that they came up with were fantastic, the salesman was very professional and the guys that installed my patio were very pleasant to work with. WE had FRSR come back and put in a outdoor kitchen and we had the same results. I wanted to let people know how easy the whole process was from start to finish and we will continue to recommend FRSR to all of our friends, neighbors and family. Thank you FRSR.

winter

08/07/2014

Provided by DexKnows
Overall
What a NIGHTMARE / BEWARE

Stay away from these guys. BEWARE I would never use these guys. It took them 4 months to finish Our (winter) project as stated on Facebook. It doesn’t look bad from far away in the photos they posted. But there are cracks all through it, No Pride in their work, Owner Yelled at my wife. The grout work looks like a 10 year old did the work; you can see finger prints in it. They never wiped it down to smooth it out. They left holes in the grout and didn’t finish the grout up to the edges of the openings. In some spots it was 2 to 3 inches away. The guy doing the install had plans in his hand that stated 10'X13' and was only building a 10'X10' BEWARE When I complained the sale guy about the grout work he wrote me an email that stated ". We sent pictures in to our faux stone manufacturer and they verified that the grout work to the stone was well within industry standards". Contact me I have the real Photos to show you what kind of work they do and to back up my story. They even blocked me from reviewing them on Facebook. BEWARE AND DONT BE FOOLED

GSTEELE

09/28/2013

Provided by DexKnows
Overall
Oustanding Job

Great Company. I did read the reviews of FRSR before I hired them and found that this is a great company with great customer service. My wife and I hired them to install a patio, pergola, and BBQ at our Home. Eric and the team he has assembled is the best we have found. We met with Matt and he could not have helped us anymore with our project before we started. The day we started we met with Eric and his foreman Joaquin. The crew not only installed the project way above our expectations, they could not be more professional, even cleaning up the project every night. We look forward to the lasting relationship we have with Eric and his crew.

anonymous

01/16/2013

Provided by Superpages
Overall

Hard to work with, does not return calls, very unhelpful. I would not use this business for any reason, I would of been better off doing the work myself with no experience at all. Don't trust their scams!

JAYS

12/04/2012

Provided by DexKnows
Overall
GReat Backyard Project

Wonderful Company and even better Project. I met with Eric to talk about our project in our new home in Parker. Eric was by far the most professional and knowledgeable person that we met with. Upon hiring FRSR the crew that worked on our project could not have been more helpful and professional, they even cleaned up the project at the end of the day. Even though the project ran a few days longer than expected due to a few changes, we could not be happier. The new backyard they created with the firepit that gets plenty of use now as well as the new plants and best yet the Stamped Concrete patio that adds another room to our house. I would highly recommend Eric and his company as they are by far the best in the area.

anonymous

08/26/2012

Provided by Superpages
Overall

Our patio was poured in August, 2011 and looked great when it was complete. Two weeks after the work was patio completed, a crack appeared around the overlay. This spring the overlay began to delaminate and is coming off in chunks. We were told that the overlay work would be repaired and still no one has come out to do the repair. They also refuse to answer email's and telephone messages. Once this company gets your money, they no longer care about you as a customer and certainly do not stand by their work.

ET

06/23/2012

Provided by DexKnows
Overall
Perfect Addition to our Patio

We hired FRSR after meeting with Chad at The Colorado Garden and Home Show in February to install an outdoor kitchen and pergola on our Patio. We enjoyed meeting with Chad and after the meeting my wife and I shifted through all of the companies we spoke with and did research on all of them. After researching FRSR we had them out to give us a bid and the price was very reasonable so we choose to hire them as well as the most through proposal. Eric and his crew were on time and very professional during the construction process, even cleaning up every night as well as keeping us in the loop. The project came out better that we could have imagined and would highly recommend FRSR to anyone looking for a wonderful Outdoor Living Company. Eric we applaud the team you have put together, we look forward to many years of great entertaining on our patio.

Broomman

06/22/2012

Provided by DexKnows
Overall
Wonderful Project

I would like to thank Eric,, Chad and the amazing crew that worked on our project. We hired FRSR to install a stamped concrete patio and outdoor kitchen, and could not be happier. The craftsmanship, and the quality of work could not have been matched by any other company. We are very excited to start using our new space and BBQ parties with our friends. We could not be happier and would highly recommend FRSR very highly and will use again.

JD

06/15/2012

Provided by DexKnows
Overall
Never use this company

Absolutely the worst company I have ever contracted with. I hired FRSR to lay a portion of my patio with stamped and stained concrete, as well as building a brick wall around one edge of the patio. The wall included 2 openings for stairs down to my yard. These walls were not even close to lining up straight - looks awful. In addition, the sealer that FRSR put over my entire patio was flaking off after 6 months. I contacted FRSR within my 1 year warranty period to fix the sealer. After an additional 8 months of trying to get FRSR to honor their warranty, I gave up in frustration. Their management team lacks credibility and will take you money and never be seen again.

anonymous

05/05/2012

Provided by Superpages
Overall

Patio looked great when finish.Workman danmaged front door and screen. 5 months later we have cracks and no one with the company will return my calls.

BillS

05/07/2010

Provided by DexKnows
Overall
Perfect Paver

I would like to thank Eric and his crew for installing a beautiful paver courtyard patio for our home. I also want you to know that Steve could not have been a better ambassador for your company and the product. Thanks for everything we look forward to this summer enjoying our patio with family and friends.

SusyQ78

04/28/2010

Provided by DexKnows
Overall
Absolutely Fabulous!

We cannot thank FRSR enough for the unbelievable TREX deck they installed. It definitely exceeds are expectations. Not only is the quality of the deck great, the quality of their service was also unparalleled. I can't recommend them enough. From the sales process all the way through to the finished product, we just couldn't be more impressed!

Details

Phone: (303) 288-7155

Address: 195 Commerce St, Broomfield, CO 80020

Website: http://frsrllc.com

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