Simon Sez Build Rite

If I could give this place zero stars I would. The whole experience went from bad to worse. We had someone scheduled to come in saturday at 9.30am. A lady turns up at 8.45 but she comes with no supplies whatsoever. This was not part of the deal. After going back and forth with the company on the phone, we rescheduled for Sunday at 8.30am. On Sunday the lady shows up over an hour late at 9.40am and this time with very limited supplies. We had paid for 3 hours yet she claimed the job was done 2 hours later. We had to tell her time and time again to go over certain spots that she had supposedly cleaned. She didn't take the initiative to clean underneath the coffee tables and chairs. The kitchen floor still had marks on it. Overall the cleaning was of very bad quality and the company lacks reliability. I would not recommend them at all, I could have put my gloves on and done a much better job myself and in less time.



UPDATE! - Heard from the owner who offered to give me a free cleaning. He claimed that not all his workers are like that. I followed up and said i would just like a refund. And surprise surprise i haven't heard from him and its now been over a week. Another sign of very BAD customer service