Park Slope Appliance Repair

Based on a couple online reviews , called them five days ahead for appointment. My recommendation: don’t.



Called at 8:30 AM to confirm a 2-5 appointment. “Not open yet , but will check and call you back.” No call.



12:05: “I know your appointment is for 2-5, but can I come now?” “No, I’m at work, leaving early to be there at 2 PM.” “Ok, ok.”



1:30: got home a bit early, so called technician. “It’ll be $125. I’ll be there 2-5, original time.”



4:30: No technician. So I call the main number. “Oh, I’ll call the technician and find out when he’s coming and call you back.”



5 PM: No call- back, so I call them. “You’re next on the list. One of our technicians called in sick at noon, so we’re late.”



9 PM (their closing time): Still waiting. No call, not technician, no nothing. No answer at the main number.



Wasted time.

Park Slope Appliance Repair was a real professional. They were quick and efficient. I really appreciate their tech's ability and skills to fix the problem. They've also got exceptional customer service skills and completed our service needs in a very timely manner. They really see to it that their customers get the full satisfaction. A great company to work with and reasonable prices!